A leading bank in Asia seeks a Customer Complaint Manager to oversee customer complaint resolutions and ensure... regulatory compliance. The ideal candidate has over 5 years of experience in customer service or complaints handling in the...
As part of the GCFS team, you serve as the primary custodian for ensuring the effective and timely resolution of customer... in complaint resolution processes, leveraging strong problem-solving skills and a customer-centric mindset. Ensure compliance...
as a Senior Customer Relations Manager. In this role you will: Handle escalated complaints from various channels via an end...-to-end process from complaint classification, review, investigation, resolution recommended to communications with customers...
as a Senior Customer Relations Manager. In this role you will: Handle escalated complaints from various channels via an end...-to-end process from complaint classification, review, investigation, resolution recommended to communications with customers...
and bureaus across different job categories. Approach us to find a right job! Senior Customer Service and Admin / Customer... and email in a professional and customer-focused manner, demonstrating solid experience in complaint handling. Lead and coach team members...
and bureaus across different job categories. Approach us to find a right job! Senior Customer Service Officer (Tai Kok Tsui, $26... issues, and complaints with professionalism and a customer-focused approach, leveraging strong complaint resolution...
Senior Customer Care Executive This role is to ensure the eMPF call center operations and manage various projects... and complaints from employers, employees, and brokers etc. It will be crucial in ensuring effective communication and resolution...
, businesses and community we serve. At the core of our service commitment is continuous product & service innovation and customer... here to learn more about our Benefits ( , Culture ( & Career Development ( Responsibilities Assist the Manager, Customer...
Associate/ Senior Associate, VOC Design, Advisory & Customer Journeys, Consumer Banking (WD72509) Business Function... in customer journeys; and monitor VOC closed-loop resolution. Provide support to business units on the VOC program development...
, billing issues, and complaints with professionalism and a customer-focused approach, leveraging strong complaint resolution... partners to ensure timely and effective resolution of customer issues and public requests, consistently meeting agreed...
and customer-focused manner, demonstrating solid experience in complaint handling. Lead and coach team members in managing... difficult cases, providing guidance on de escalation techniques, communication skills, and complaint resolution standards...
issues, and complaints with professionalism and a customer-focused approach, leveraging strong complaint resolution... partners to ensure timely and effective resolution of customer issues and public requests, consistently meeting agreed...
with internal departments and external partners to ensure timely and effective resolution of customer issues and public requests... job categories. Approach us to find a right job! Job Description: Managed inbound customer communications across calls...
Job Description: Responsibilities: Assist the Manager, Customer Relations to manage & lead the team to handle... customers and regulators Perform acknowledgement, investigation on entitlement, resolution and response Involve operations...
Your role Handle customer telephone enquiries and provide resolution in daily operations Support HKT financial... will be considered as Senior Customer Officer What We Offer*: Annual Leave and Public Holiday Birthday leave and other special...
Job Duty Your role - Handle customer telephone enquiries and provide resolution in daily operations - Support HKT... will be considered as Senior Customer Officer What We Offer*: - Annual Leave and Public Holiday - Birthday leave and other special leave...
for Senior Customer Service Officer. We Offer Attractive remuneration, comprehensive training, medical benefits, and MPF...Customer Service Coordinator (HOTLINE) Highlights 3-minute walk from Kwai Hing MTR station Spacious and dynamic...
工作職責 Your role - Handle customer telephone enquiries and provide resolution in daily operations - Support HKT... will be considered as Senior Customer Officer What We Offer*: - Annual Leave and Public Holiday - Birthday leave and other special leave...
manual effort and improve first-contact resolution. Performance & Observability: Ensure customer service platforms meet non...About the Role We’re excited to be looking for a Solution Architect – Customer Service Experience...
manual effort and improve first‑contact resolution. Performance & Observability – Ensure customer service platforms meet non...About The Role We're excited to be looking for a Solution Architect - Customer Service Experience...