As part of the GCFS team, you serve as the primary custodian for ensuring the effective and timely resolution of customer... in complaint resolution processes, leveraging strong problem-solving skills and a customer-centric mindset. Ensure compliance...
A leading bank in Asia seeks a Customer Complaint Manager to oversee customer complaint resolutions and ensure... regulatory compliance. The ideal candidate has over 5 years of experience in customer service or complaints handling in the...
A major financial institution is seeking a customer feedback specialist in Hong Kong. The role involves handling... customer complaints, conducting service assessments, and preparing management reports. Candidates should be university...
Banking. Asa KYC Specialist, you will be responsible to provides guidance to Front Office during the KYC process for Private... planning, leadership, innovative problem resolution, analysis, review and reporting of the team. Responsible for the...
Customer Success Renewal Specialist (Mandarin-speaking) We’re a leader in data and AI. Through our software..., Newsweek and more. About the job The Customer Success team is looking for a Customer Success Renewal Specialist to support...
Job Overview We’re hiring a Hong Kong-based CX specialist to be the “local voice” for our Hong Kong customer..., delivering Cantonese-first support, leading onboarding and training, and driving ongoing customer success. You’ll also partner...
Logistics Specialist, Customer Service (22k-30k) Our client is a global third-party logistics provider, delivering... satisfaction. Position Overview: We are seeking a proactive and detail-oriented Customer Services and Logistics Operation Support...
Job Description - SA/AVP/VP, Specialist, Know Your Customer, Private Banking [protected-phone...-number]) Job Description SA/AVP/VP, Specialist, Know Your Customer, Private Banking - ( [protected-phone-number] ) Business Function DBS’ Private...
phone or via remote access Keep record of problems, their resolution and document the customer interaction on the system... Job Description Respond to customer support enquires via phone, email or service system Provide customer assistance and support over the...
, driving prompt resolution while upholding exceptional service standards. Collaborate with internal departments to resolve... an officer role instead Proven client service experience, including direct client interaction, issue resolution, and service...
Call Resolution, addressing the customer's need the first time they call. Excellent interpersonal and communication skills..., no matter where they are. About APRIL Group We are an insurance specialist with 3,000 staff members in 20 countries...
Job Overview We’re hiring a Hong Kong-based CX specialist to be the “local voice” for our Hong Kong customer..., delivering Cantonese-first support, leading onboarding and training, and driving ongoing customer success. You’ll also partner...
Primetech Technology Limited (“Primetech”) is the leading specialist of provider of IT experts in Hong Kong... with customers on cases that cannot be resolved at first call resolution To meet Service Levels and all other Key Performance...
JOB SUMMARY The Product Sales Specialist will work closely with Relationship Managers and other specialists... resolution Adherence to client investment suitability standards and to Compliance /regulatory requirements Support the...
Services Specialist Locations : Hong Kong Hybrid Get To Know Us: SS&C Advent delivers financial technology solutions... who are eligible What You Will Get To Do: Geneva Support Representative / Specialist Brief...
Posting Start Date: 10/02/2026 Posting End Date: 24/02/2026 JOB SUMMARY The FX Specialist will work closely... on processes transactions/solutions to client Create further client opportunities through high quality problem resolution...
systems and their touchpoints with customer-facing digital channels are delivered with quality, speed and business alignment..., prepare and execute UAT for internal system enhancements. Identify issues, manage defect resolution, verify fixes and ensure...
Our client – Well known Tech company, is now looking for Data Specialist (GuassDB) within their team.... Summarize externally identified issues to drive product quality improvements; analyze customer real-world scenarios and stay...
Our client – Well known Tech company, is now looking for Data Specialist (GuassDB) within their team.... Summarize externally identified issues to drive product quality improvements; analyze customer real-world scenarios and stay...