A prominent customer service provider in Hong Kong is seeking an experienced individual to manage customer inquiries..., billing questions, and complaints efficiently. The ideal candidate should have at least 3 years of customer service experience...
and bureaus across different job categories. Approach us to find a right job! Senior Customer Service and Admin / Customer... and email in a professional and customer-focused manner, demonstrating solid experience in complaint handling. Lead and coach team members...
and customer-focused manner, demonstrating solid experience in complaint handling. Lead and coach team members in managing...’ experience in customer service or call center operations. Experience in leading a team. Strong interpersonal and communication...
of quality, value for money, and prudent management. Our core values—Customer, Quality, Talent, and Prudence—form the foundation... data across all service units Ensure accuracy, integrity, and timely submission of reports to corporate-level management...
processing. Lead and improve service standard of policy administration, handle policy change/support service for customer...The Company Our client is seeking a proactive and detail-oriented Policy Administration Officer / Senior Officer...
timely and accurate processing. Lead and improve service standard of policy administration, handle policy change/support... service for customer throughout the policy life cycle Participate in projects, providing support during user acceptance...
, customer satisfaction) and resource allocation. Provide essential back-up support to the Customer Service & Operations team... customer excellence and driving the end-to-end execution of new projects and tenders. If you have experience in sales...
, customer satisfaction) and resource allocation. Provide essential back-up support to the Customer Service & Operations team... on ensuring customer excellence and driving the end-to-end execution of new projects and tenders. If you have experience in sales...
Servicing: New Business, Policy Alterations, Surrender, Reinstatement, and Maturity etc and Customer Self‑Service & Agent... updates. Communicate ROI, defect trends, and delivery impact to senior leadership. Automation & Innovation Lead...
and ambition. Your contributions will be essential in ensuring service quality and achieving excellence in customer... and distribution support. Position Responsibilities: Assist the Team Lead to design and implement future-state business operation...
and ambition. Your contributions will be essential in ensuring service quality and achieving excellence in customer... and distribution support. Position Responsibilities Assist the Team Lead to design and implement future-state business operation...