A premier service organization in Hong Kong is seeking a Customer Service Team Leader to lead a dedicated team... years of customer service experience and at least 2 years in a supervisory role, with fluency in Cantonese, Mandarin...
for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account... would be an advantage Good PC knowledge and customer service skills Self-motivated and mature with positive attitude Good communication...
To Succeed Your Role: - Diploma or above - At least 5 years of Customer Service experience, preferably in industries with Call... customer profile with back-office system - Good problem solving skills - Fluent in Cantonese and Basic English Contact...
Your Role: - Diploma or above - At least 5 years of Customer Service experience, preferably in industries with Call Centre... and frontline experience, especially in handling of complaint and demanding customers - Familiar with checking customer profile...
to our customers, such as instant chat, email, text messaging, phone calls and F2F counter Handle incoming customer service inquiries... Collaborate with internal departments to deliver excellent service quality beyond customer expectations, and from time to time...
years’ experience in customer service or call center operations. Experience in leading a team. Strong interpersonal...
; Conduct business analysis, process optimization, and other tasks within the customer service center; Provide support... customer service team of over 50 people; Outstanding project management skills, internal and external communication...
Responsibilities: Maintain the smooth daily operation and provide customer service for the club house Handle club... facilities booking or service request and ensure all facilities are well maintained and set up properly Promote club membership...
system Conduct and follow up customer satisfaction surveys Monitor service contracts and performance of service contractors... efficient and quality day-to-day operations on the Customer Services' Helpdesk, Ticketing, Office Reception and Baggage Storage...
years’ experience in customer service or call center operations. Experience in leading a team. Proficiency in MS Office... services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years...
years of relevant customer service experience is required; experience in the retail industry is highly preferred Customer...About the job Lead the Customer Services Team to provide excellent pre-sales and post-sales support, ensuring a high...
to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking as well... would be an advantage Holder of ECF Certification would be an advantage Good PC knowledge and customer service skills Self-motivated...
, claims issues, etc. Work closely with internal and external parties to ensure timely and professional service to customers... or above in any disciplines IIQE Paper 1 & 3 required Minimum of 2 years' working experience at customer services / insurance industry...
professional customer service through answering digital banking enquiries via phone, live chat and email Report suspicious fraud... cases, incidents and customer feedback to respective internal counterparties timely and properly Conduct market surveys...
; Supervise Officer(s) in handling general enquiries and complaints, ensuring provision of quality service to clients; Monitor... experience in handling in-person or hotline enquiries and complaints, customer services, compliance, pension/retirement schemes...
qualification or above. Minimum of 3 years’ experience in customer service or call center operations. Experience in leading a team... services to some major corporations and we are an authorized supplier of T-contract service since 2005. Building on our years...
for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account... would be an advantage Good PC knowledge and customer service skills Self-motivated and mature with positive attitude Good communication...
system Conduct and follow up customer satisfaction surveys Monitor service contracts and performance of service contractors... efficient and quality day-to-day operations on the Customer Services' Helpdesk, Ticketing, Office Reception and Baggage Storage...
: Higher Diploma in Business Administration or the equivalent / above With at least 5 years of experience in customer service... point of assigned customers for all service issues, including incident & urgent maintenance management Coordinate...
: Diploma or above At least 5 years of Customer Service experience, preferably in industries with Call Centre Candidates..., especially in handling of complaint and demanding customers Familiar with checking customer profile with back-office system...