on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability... behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct...
on a regular basis. Conduct agent interviews to gauge customer service orientation and communication skills trainability... behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct...
Director Works Closely With: Customer Service Team Lead (CX) About Pearl West Group Pearl West Group is a fast-growing... foundation and support the next stage of scale. Role Overview This is a senior individual contributor role for a high-ownership...
Director Works Closely With: Customer Service Team Lead (CX) About Pearl West Group Pearl West Group is a fast-growing... foundation and support the next stage of scale. Role Overview This is a senior individual contributor role for a high...
: We are seeking a dedicated and experienced Customer Care Senior Specialist to join our team. The Customer Care Senior Specialist... guidance and support to the customer care team. The individual directly reports to the Team Lead and works closely...
About this Position The Senior Customer Excellence Deductions Specialist is a key driver of accuracy, risk reduction..., and process excellence in our financials. You will lead the review and resolution of complex customer deductions and chargebacks...
. This will see the continual improvement specialist help create a world-class service business, with high levels of customer service...Job Category: Service Support Job Description: Join a High-Performance Culture That Drives Innovation...
Job Title Senior Service Delivery Specialist Purpose of the role Serves as the primary point of contact..., systems, and customer service delivery. Proven background in Application Support and Operations Support, including incident...
of the Firm’s global operations. Position Summary The Senior Specialist – Service Design reports to and supports the... or improved services, practices, processes and policy. Additionally, the Senior Specialist will support in managing a Continuous...
customer expectations. Develop relationships in line with the business plan to support the achievement of business objectives... managing end-to-end billing and collections processes, providing technical accounting support, and producing various financial...
service differentiator, and the team ensures that all customer communications are timely, clear, and informative regarding... customer statements. Service Level Management: Lead self to ensure daily service level agreements are met. Ownership...
customer expectations. Develop relationships in line with the business plan to support the achievement of business objectives... managing end-to-end billing and collections processes, providing technical accounting support, and producing various financial...
and Specialist Support other team members to assist in the achievement of team objectives Required Education Bachelor's Degree... from internal and external sources to prepare reports and analysis that support all reporting compliance and business decision...
and Specialist •Support other team members to assist in the achievement of team objectives Required Education • Bachelor's Degree... from internal and external sources to prepare reports and analysis that support all reporting compliance and business decision...
: We are seeking an outstanding client service team member and support enthusiast to engage with our clients through proactive... is a diverse team of collaborative, problem solvers and solution finders with a passion for providing the very best customer...
Lead at CSS, you will empower and inspire a team of support agents to deliver exceptional customer experiences. You'll play... to ensure a high quality of service in support. The right person for this role will be a natural leader who gets satisfaction...
to 3 years of IT, customer, or sales support experience Specialist: 3+ years of application or business support experience...; able to work independently Senior Specialist (Fieldglass E3): 5+ years of enterprise application support experience...
to 3 years of IT, customer, or sales support experience Specialist: 3+ years of application or business support experience...; able to work independently Senior Specialist (Fieldglass E3): 5+ years of enterprise application support experience...
The Data Entry Support Specialist at Ylopo is responsible for supporting clients, and internal teams, with data entry... manner to provide a high level of customer support and complete tasks Collaborate with the Branded Sites and Support Team...
timely and high-quality support. Skills & Profile Strong customer-service mindset: polite, helpful, and empathic...Business Support Specialist We are looking for Business Support Specialists to provide multi-channel support...