a data-driven workforce strategy that supports exceptional customer experiences. As a Senior Forecasting Analyst, you'll.... What You'll Do | Your day to day will consist of Build accurate long- to medium-term demand forecasts across multiple contact...
customer experiences. As a Senior Forecasting Analyst, you’ll deliver accurate forecasting, actionable insights, and strategic... accurate long‑ to medium‑term demand forecasts across multiple contact types. Analyse trends in volumes, productivity...