We are seeking a Senior Developer with deep expertise in NICE, NICE inContact (CXone), and ideally Cognigy to help... in contact center technologies, experience delivering enterprise-grade automation, and the ability to translate business...
+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer... conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment...
, Telecommunications, or related field. Google Cloud certifications (e.g., Professional Cloud Developer, Contact Center AI specialization.... Job Description : Looking for conversational Developer to join us for a fulltime, role in Nashville, TN Works in the area of Software Engineering...
of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working... with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact...
company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center... communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost...
will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance and alignment... Connect to develop and deploy chatbots and conversational AI for automated customer interactions within Connect contact...
successful candidate will design, implement, and maintain the AWS Connect cloud-based contact center, ensuring optimal performance..., reliability, and availability of the contact center. 5) Security and Compliance: a) Collaborate with security staff...
, email, and core contact center experiences for sales, service, and claims operations. Our platform is used by 20,000 GEICO contact... center agents, field adjusters, and sales representatives who serve more than 80 million customers and prospective customers...
—powering intelligent, AI-native experiences for developers, admins, and enterprise teams worldwide. At the center... in how developers and citizen builders create on the Now Platform. This conversational AI agent automates the complete development...
—powering intelligent, AI-native experiences for developers, admins, and enterprise teams worldwide. At the center... in how developers and citizen builders create on the Now Platform. This conversational AI agent automates the complete development...
-powering intelligent, AI-native experiences for developers, admins, and enterprise teams worldwide. At the center... in how developers and citizen builders create on the Now Platform. This conversational AI agent automates the complete development...
-powering intelligent, AI-native experiences for developers, admins, and enterprise teams worldwide. At the center... in how developers and citizen builders create on the Now Platform. This conversational AI agent automates the complete development...
engagement omnichannel use cases (e.g. contact center automation, proactive messaging, outbound marketing). Partner... as Twilio's next Senior Principal, Product Manager - AI. About the job Twilio is looking for a Senior Principal, Product...