A leading telecommunications provider is seeking a dedicated IT Helpdesk Support professional in Hong Kong. The role... involves managing helpdesk operations, supporting users through various channels, performing server health checks...
. Job Requirements Relevant experience in managing IT helpdesk operations. Proficiency in using ServiceNow for ticket management... on-site helpdesk support from Monday to Friday, 9 AM to 6 PM. Manage ticket diagnosis and triage via ServiceNow. Support...