successful candidate will oversee IT Change and Incident Management, host key meetings, and ensure adherence to policies. Ideal applicants...A leading financial institution in Hong Kong is seeking a skilled individual for an IT Services Management role. The...
Senior IT Manager – Service Management (Luxury Retail, Regional) Client Description Global luxury retail...; documentation for regional asset management; ensuring change management process; managing incident and service reports. The Service...
years’ work experience in a Service Delivery Management role, with exposure to key functions such as Incident, Problem..., Change and Major Incident Management Mastery of ITIL principles In‑depth knowledge of escalation procedures, incident...
Information Technology Manager (Project Management, Business Analysis & IT Service Management) (Banking) Client.... Coordinate the IT Incident and Problem management process from opening to closing, ensuring proper approvals and policy adherence...
years’ work experience in a Service Delivery Management role, with exposure to key functions such as Incident, Problem..., Change and Major Incident Management Mastery of ITIL principles In‑depth knowledge of escalation procedures, incident...
, Policies etc) At least 6 years’ experience working in similar 2nd/3rd Line internal IT Service Desk or Systems Engineering... with manufacturers, mobile carriers, and retailers to deliver value securely and transparently. Our proprietary technology makes it...
effective handling and resolution of all IT-related issues. Oversee change management processes to minimize service disruption... IT support and high user satisfaction. Lead and mentor a team of service desk agents, including conducting performance...
list, BCP / IT DR plan for infrastructure system, security incident response plan / procedure (including physical... and network security), change management procedure, vulnerability management, patch management, access policy, data centre...
consultancy and solution offering to address customer's requirements in various aspects of IT security and Cybersecurity Lead the... and organizational change management Demonstrated ability to collaborate effectively with other project managers involving...
and implement network infrastructure. Prepare and present project schedule to senior management. Provide user manuals... be required. Console management, remote monitoring and support of IT infrastructure – LAN/WAN, servers/network & storage. Manage...
and inventory list, BCP/IT DR plan for infrastructure system, security incident response plan/procedure (including physical... and network security), change management procedure, vulnerability management, patch management, access policy, data centre...
in various aspects of IT security and Cybersecurity Lead the solution design and offering of security infrastructure... posture assessment, Redteaming and offensive security service offering Play the lead role to collaborate with cross...