Job Description: An experienced people manager will lead a team of 8-10 Customer Success Managers (CSMs) within the... Customer Success Center managing the customers with ARR below 300K, based in Kuala Lumpur, Malaysia. This leader is accountable...
in Service Delivery Management or Customer Success roles with at least 2 years in people management role. Solid track record... of service delivery professionals ensuring the seamless delivery of operational services of AIA's Group and its Business Units...
across our global community. The Role The Customer Success Manager (CSM) is responsible for building and maintaining strong, high.... Customer Success Managers must align our success with customer business initiatives by possessing an unrivaled sense...
and outcomes. As a Customer Success Manager you would be responsible for executing against our promises ensuring that our customers... customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement...
and outcomes. As a Customer Success Manager you would be responsible for executing against our promises ensuring that our customers... customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement...
as a Customer Success Manager or related client facing roles. Strong interpersonal skill, communication competency, customer..., support client success, and achieve/realise their business outcomes. This position involves direct customer interaction...
, join us! As a Lead Customer Success Manager, you will work as an individual contributor within the Customer Success Team, engaging... in Customer Success or similar functions Significant customer facing experience as a professional engaging senior executive...
, join us! As a Lead Customer Success Manager, you will work as an individual contributor within the Customer Success Team, engaging... in Customer Success or similar functions Significant customer facing experience as a professional engaging senior executive...
business change. Practice: Global Network, SONG I Areas of Work: Conversation Design | Level: Manager / Senior Manager | Years... and Advanced Customer Engagement. These services help our clients become living businesses by optimizing their marketing, sales...
of qualifications and to apply for the position. Come and join us! As Oracle SaaS Customer Success Services (CSS) team, our mission... Customer Success Manager (CSM) is to improve customer retention and expansion by facilitating activities and guiding them...
leader with a knack for driving success in a multicultural environment? This role is responsible for leading the customer... to ensure a smooth transition to life in Kuala Lumpur. The Manager of Customer Experience Group provides vision, leadership...
leader with a knack for driving success in a multicultural environment? This role is responsible for leading the customer... a relocation package to ensure a smooth transition to life in Kuala Lumpur. The Manager of Customer Experience Group provides...
About the job Manager, Customer Service Summary: The Customer Service Manager is responsible for overseeing... environment within the team. The Customer Service Manager plays a critical role in enhancing the overall customer experience...
. Come and join us! As Oracle SaaS Customer Success Services (CSS) team, our mission is to ensure the success of our SaaS install base, help... and successful customer base. Responsibilities What You'll Do The objective of the Customer Success Manager (CSM) is to improve customer...
. Come and join us! As Oracle SaaS Customer Success Services (CSS) team, our mission is to ensure the success of our SaaS install base, help... and successful customer base. Responsibilities What You'll Do The objective of the Customer Success Manager (CSM) is to improve customer...
, and evaluation to ensure departmental efficiency and success. Lead direct customer support, ensuring accountability and relationship...Based in Kuala Lumpur Job Description: We are seeking an experienced Service Manager to join our team as the Deputy...
Do you want to work with passionate teams, providing excellent business and digital services to the Asia Pacific region... initiatives within Finance & Supply Chain Services Asia Pacific, by working closely with various stakeholders and teams. Key...
and services. Customer Satisfaction and Loyalty Enhancement: Develop and implement strategies aimed at increasing customer... years of solid experience in customer success, client servicing or account management, preferably within the payment...
, testing and support for the domain area of Customer and Credit Origination. With a primary role as a Senior and Lead of L3... domain area of Customer and Credit Origination. With a primary role as a Senior and Lead of L3 support team member...
, testing and support for the domain area of Customer and Credit Origination. With a primary role as a Senior and Lead of L3...-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. UOB Innovation...