Improve the key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level... - Strong Knowledge of customer operations, escalation processes, and customer service best practice. -Excellent people leadership skills...
for your team. You’ll report to the Senior Manager, Sales Service Delivery. We’re looking for a leader to Act...Your potential has a place here with TTEC’s award-winning employment experience. As a Sales Service Delivery Team Lead...
. For more information, visit: https://www.thunes. com/ Context of the role We are now hiring an Senior Member Experience Operations Manager.../Qualifications 12-15 years of experience in operations, technical support, or service delivery in high-growth, tech-driven...
as an Actuarial Senior Manager. Established in 2012, the team has become an actuarial center of excellence, with over 200 staff... timely and quality service delivery based on specific needs of each service area within the book of work. Provide...
with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business... stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization...
Quality Organization by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU... to TQ Playbook• Digitalization & mistake proofing in Quality Assurance Delivery – embed Digital tools to strengthen audit...
leadership. Knowledge And Skills - Senior SOC Manager Strong understanding of SOC operational metrics (KPIs) and the ability...The SOC Lead is a senior-level cybersecurity professional responsible for leading and managing the Security Operations...
Business Service team on daily operations for purchase requisition fulfillment. Act as a valuable link between collaborators... (market, HR department, etc.) and suppliers for assessing and choosing suppliers by considering quality, cost, and delivery...
in employee relations, labor compliance, and high-impact HR service delivery Join us as the Senior Director of HR Operations.... All while enhancing business continuity, employee trust, and policy consistency. What You'll Do: HR Operations & Service Delivery Lead the...
, ensuring consistent support and service delivery Act as regional point of contact for stakeholders, aligning platform...The Opportunity The Senior Platform Technical Analyst will be part of the Global Actuarial IT Support (GAITS...
and mentor Platform Technical Analysts and teammates, both onshore and offshore, ensuring consistent support and service delivery...The Opportunity The Senior Platform Technical Analyst will be part of the Global Actuarial IT Support (GAITS...
to the Manager/Director Provide senior business leaders with insightful analysis of options available to address auditor... team that provides professional, expert advice to senior management in their execution of an effective internal controls...
: Effectively partner with the Senior IT People Leader/Segment Tech Manager to formulate tactical and strategic plans to meet... with supporting departments to optimize service delivery; coordinate and relay information; identify potential problem areas...
or quality issues to the Manager/Director Provide senior business leaders with insightful analysis of options..., expert advice to senior management in their execution of an effective internal control strategy. The North American Controls...
or quality issues to the Manager/Director Provide senior business leaders with insightful analysis of options..., expert advice to senior management in their execution of an effective internal control strategy. The North American Controls...
and AWS With experience as cloud DBA Mid-Senior Level / Manager IT and Software Information Technology / IT 1 opening... to address it. 2. Leading 2.1 Participates and make recommendations to Database Administration Manager/Assistant Vice...
Responsibilities: Project / Service Delivery Responsible for executing the tasks assigned by the project manager which generally entail.../Process/Data Analyst for customer service operations in the insurance, BPO, and/or shared services industry ( i.e., call...
and resolution of Service delivery issues including implementation of preventative measures. Establish the infrastructure necessary.... Install all Service delivery processes and Key Performance Indicator reporting mechanisms. Provide exceptional people...
and resolution of Service delivery issues including implementation of preventative measures. Establish the infrastructure necessary.... Install all Service delivery processes and Key Performance Indicator reporting mechanisms. Provide exceptional people...
. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. PURPOSE The Manager, Workstation.... The Manager, Workstation Patching position is part-business and part-technical: on the business side, they need to be able...