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Keywords: Senior Manager/Manager - Service Quality, Location: Kuala Lumpur

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Senior Manager/Manager - Service Quality

OVERALL PURPOSE OF THE JOB Responsible for ensuring the highest standards of service quality across the organization... performance, minimizing operational costs, and enhancing customer satisfaction. PRINCIPLE DUTIES Service Quality Strategy...

Location: Kuala Lumpur
Posted Date: 29 Mar 2025

SR&T Senior Manager, Quality & Risk Management

Title: SR&T Senior Manager, Quality & Risk Management Are you ready to unleash your potential? At Deloitte... and quality matters, providing practical and timely advice to the business teams to manage risk, reputation and quality matters...

Company: Deloitte
Location: Kuala Lumpur
Posted Date: 12 Apr 2025

T&L: Immigration, Global Employer Services - Senior Associate / Assistant Manager

development of immigration requirement Ensure service delivery according to the Deloitte quality standards Identify and be able... mobility/immigration services preferably gained from a professsional services firm or other related organisations (Senior...

Company: Deloitte
Location: Kuala Lumpur
Posted Date: 07 May 2025

Senior Manager - Tax (Financial Services)

Line of Service Tax Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Senior Manager..., expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems...

Location: Kuala Lumpur
Posted Date: 01 May 2025

Trust Services Manager/Senior Manager

Provide quality administrative service to a complex portfolio of client structures and high net worth clients with timeliness... relationships with clients and provide trust teams with customer feedback on pricing, service and quality improvements Key...

Company: TMF Group
Location: Kuala Lumpur
Posted Date: 27 Mar 2025

Senior Manager - Tax (Financial Services)

Line of Service Tax Industry/Sector Not Applicable Specialism General Tax Consulting Management Level Senior... Manager Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients...

Company: PwC
Location: Kuala Lumpur
Posted Date: 08 Mar 2025

Senior Manager, Service Delivery Optimization, Finance & Supply Chain Services Asia Pacific

, then take your career to the #NextLevel with BASF ! Objectives of the Position Conceptualizing and managing service delivery optimization.... Stakeholder Management: Support optimization of service relationships and service delivery satisfaction levels of regional...

Location: Kuala Lumpur
Posted Date: 17 Apr 2025

Senior Client Service Manager

. Responsibilities: Drive the Listen, Act and Deliver the Client Experience Model to recover service issues, build NPS x complaint... insights and actions with scale, speed and depth. This role listens to client voices, plans and leads the team to drive service...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Senior Manager, Mobile Partnership Service Delivery

Delivery Management: Oversee the end-to-end service delivery process Manage service delivery KPIs to ensure high-quality... between the company and vendors Manage partnerships with mobile operators to ensure seamless service delivery Negotiate contracts...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Senior Service Excellence Manager

enterprise/multi-national companies End to end process design experience in BPO or share service center Preferably with Black... Proficiency in new technology and digitalization tools About us Danone Asia & Service Delivery Centre-Kuala Lumpur...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025

Senior Manager, Channel Service Delivery

Delivery Management: Oversee the end-to-end service delivery process Manage service delivery KPIs to ensure high-quality... between the company and vendors Manage partnerships with mobile operators to ensure seamless service delivery Negotiate contracts...

Location: Kuala Lumpur
Posted Date: 15 Apr 2025

Senior Finance Manager (RTR - Shared Services)

with the overall goal of delivering high quality and cost-effective services while ensuring company meet all requirements.... Strong written and verbal communication skills - Ability to communicate effectively with different audiences. Commitment to service...

Company: Michael Page
Location: Kuala Lumpur
Posted Date: 23 Mar 2025
Salary: 240000 - 300000 per year

Manager, Excellence – Customer Experience & Quality Assurance (Hospitality Operations)

Management (TQM) principles to enhance service excellence. Quality Tools & Data Analysis Utilize data collection and statistical...Come Join our Community Today! Together, We Make Travel Better! What you'll be doing: The Customer Excellence Manager...

Location: Kuala Lumpur
Posted Date: 15 Apr 2025

SR&T Manager, Quality & Risk Management

Title: SR&T Senior Manager, Quality & Risk Management Are you ready to unleash your potential? At Deloitte... and quality matters, providing practical and timely advice to the business teams to manage risk, reputation and quality matters...

Company: Deloitte
Location: Kuala Lumpur
Posted Date: 28 Mar 2025

Training & Quality Assurance Manager

to analyze feedback and implement service quality improvements. Demonstrated project management experience, with confidence... services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24/7 support to help travelers...

Location: Kuala Lumpur
Posted Date: 03 May 2025

Project Manager, Global Business Services Asia Pacific

of the Position Reporting to the Senior Manager, Global Business Service Asia Pacific, you will: Manage projects delivery... and monitor both project and staff performance, and implement corrective action when needed Work closely with other service...

Company: BASF
Location: Kuala Lumpur
Posted Date: 06 May 2025

Project Manager/Service Delivery Manager

Project Manager/Service Delivery Manager (SDM) About Us: Noventiq (Noventiq Holdings PLC) is a premier global provider.... Join us today! Job Summary: The Project Manager/Service Delivery Manager (SDM) is responsible for managing the delivery of Managed Services...

Location: Kuala Lumpur
Posted Date: 01 May 2025

T&T Manager - ETP As A Service/Operate (AMS SuccessFactors - Service Delivery Lead) - MY

, Consultant and Senior Consultant level members. You may be task to mentor potential Manager candidates on Service Delivery... now! Work you'll do You will be assigned as Service Delivery Manager (SDM) to manage an Application Managed Services (AMS...

Company: Deloitte
Location: Kuala Lumpur
Posted Date: 26 Apr 2025

Assistant Manager, FMO Fiduciary & Fund Services

Fund Services to achieve team service quality by meeting / exceeding and set service standards and achieving zero defect... changes. Support the roll-out of appropriate quality management systems and other initiatives by the Company/Group...

Posted Date: 25 Apr 2025

IDT Service Manager-Risk & Controls

! BAT DIGITAL BUSINESS SOLUTION IS LOOKING FOR AN IDT SERVICE MANAGER - RISK AND CONTROLS SENIORITY LEVEL Senior Management... and accountabilities in order to ensure meaningful and agile compliance. Demonstrable leadership of the team driving for high quality IDT...

Location: Kuala Lumpur
Posted Date: 16 Apr 2025