Job Purpose The Senior Officer, Control and Quality Assurance is a critical role; contributing to the delivery... quality assurance reviews of customer interactions (e.g., sales calls, service enquiries, and claims) to verify compliance...
, quality assurance, internal controls procedures and regulations. Must have the ability to safekeeping confidential... of compliance programs, compliance testing audit, customer complaints and resolution programs. PRIMARY RESPONSIBILITIES (include...
to join our team. In this role, you will act as a bridge between Sales, Customer Service and Policy Administration to provide expert... and service providers, leading to improved loyalty, lowered churn rates and perceived service quality. Contact clients...