, and in accordance with established service standards and turnaround times. Ensure customer requests are addressed promptly... in Business, Finance, or related field is an advantage. Customer service experience (minimum 1 year) is an advantage, preferably...
, Finance, or related field is an advantage. Customer service experience (minimum 1 year) is an advantage, preferably.... Job Description Respond to scam-related inquiries and case escalations from the Contact Centre, ensuring accurate documentation and timely...
. Job Description Team Manager (Fraud Team) The Fraud Team Manager is to lead, manage and direct the Customer Service Officers to ensure... consistency in call handling quality and customer satisfaction. He/she will provide and drive performance and service excellence...