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Keywords: Senior Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support, Location: Hyderabad, Telangana

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Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support

- Senior Customer Experience (CX) AnalystIT Support In this role, you will be responsible for transforming user feedback... managers and senior leadership. Support Voice of Customer (VoC) programs by synthesizing CSAT, CES, sentiment, and survey...

Company: Genpact
Posted Date: 08 Oct 2025

Senior Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support

Consultant - Senior Customer Experience (CX) AnalystIT Support In this role, you will be responsible to lead the execution... of customer-facing IT support experiences across digital and human-assisted channels. This role is responsible for managing...

Company: Genpact
Posted Date: 08 Oct 2025

Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support

- Senior Customer Experience (CX) AnalystIT Support In this role, you will be responsible for transforming user feedback... managers and senior leadership. Support Voice of Customer (VoC) programs by synthesizing CSAT, CES, sentiment, and survey...

Company: Genpact
Posted Date: 08 Oct 2025

Principal Consultant - Senior Customer Experience (CX) Analyst – IT Support

- Senior Customer Experience (CX) AnalystIT Support In this role, you will be responsible for transforming user feedback... managers and senior leadership. Support Voice of Customer (VoC) programs by synthesizing CSAT, CES, sentiment, and survey...

Company: Genpact
Posted Date: 08 Oct 2025