the vision, strategy, and roadmap for agent experiences and workflows within Zoom Contact Center. Leading end-to-end...What you can expect Zoom is seeking a Senior Product Manager to lead the vision, strategy, and roadmap for Contact...
solutions. We’re looking for a strategic and technically savvy Senior Product Manager to lead the development of cutting-edge... company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center...
, agent lifecycle management, interoperability patterns, and orchestrated agent workflows. Security, Privacy & Data.... In this role, you will define and deliver core capabilities within ServiceNow’s AI Control product—the platform that enables...
, agent lifecycle management, interoperability patterns, and orchestrated agent workflows. Security, Privacy & Data.... In this role, you will define and deliver core capabilities within ServiceNow's AI Control product-the platform that enables...
experiences. You'll report to a Senior Engineering Manager and work alongside engineers focused on platform services..., and web. Partner with product, design, AI, and operations teams to deliver features that streamline customer experiences...
experiences. You'll report to a Senior Engineering Manager and work alongside engineers focused on platform services..., and web. Partner with product, design, AI, and operations teams to deliver features that streamline customer experiences...
with Contact Center as a Service (CCaaS) platforms. You will lead a high-performing product team, collaborating closely... customer service experiences. Strategy and Vision: Develop a compelling product vision and multi-year strategy for AI Agents...
operations take place. As the Lead Product Manager, you will be at the center of BILL's transformation, a company that moves ~1... Company We are seeking an experienced Lead Product Manager to own and transform the foundational Bills Creation...
, knowledge, digital channels), integrated repair center workflows, and entitlement-aware SLAs. ·Govern, Secure, and Scale... with Slack as a conversational surface for internal agent workflows. Change Management: Experience managing organizational...
concurrent cross-functional projects with demonstrated delivery success - Experience with contact-center quality programs... program implementation across multiple teams - Familiarity with contact-center quality platforms such as Amazon Connect...
Job Title: Business Initiatives Manager - Innovation Leadership Program (iLead) Location: AZ - Chandler 3075..., and engage closely with senior executives across the enterprise. Alliance Association Banking Operations Overview The...
and development of senior/staff talent. Proven ability to build and lead engineering teams with strong product ownership and end... platform that enable Contact Center use cases. Our team, Care, was created to help contact centers scale their impact...