Description We're Amazon's Customer Engagement Technology Team, and our mission is to design Earth's best customer..., and iterating on UX prototypes. Our work greatly impacts our customers' experience and is critical for Amazon. This role...
Description Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists... engaging customer experiences that drive measurable results while maintaining a strong focus on user needs. Amazon...
Manager Technical with strong customer obsession and a track record innovation in developing accessible user interfaces...Description We are looking for an exceptionally motivated, talented, and experienced Senior Accessibility Product...
defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal... customer focus, as well as a passion for all that goes into making timely, well-founded data-driven decisions possible. A day...
and pain points Work closely with science, engineering, UX/design, business development, legal, and internal and external..., supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies...