Responsibilities Serve as the first point of contact for SAP-related issues and service requests from the customer. Log..., categorize, and track incidents and service requests in the IT Service Management (ITSM) system. Provide first-level...
effectively Able to work during public holidays Will be great if you have: Experienced in the Customer Service industry... a consistently high level of customer service to reduce repeat contacts and escalations Provide constructive feedback on tools...
with supervision and administration in the contact center team. To alert superior of recurring service failures so that corrective... next improvement action and increase Total Satisfaction Factor rate so as to improve quality service to members To assist in the...
A Service Coordinator at Homage serves as the key point person overseeing care plan management and delivery for clients..., and partner organisations, in partnership with our Care Professionals and internal operations and product teams. Our Service...
Customer Service Center. The goal is to ensure the advancement of customer service strategies and service products through... strategic design and technological innovation, thereby improving customer satisfaction, enhancing service efficiency...
Date: 7 Jan 2026 Service Line / Portfolios: Finance Support Location: Kuala Lumpur, MY Are you ready to unleash... with Member Firm finance team Work as a team to achieve Service Level Agreement for the process and individual targets; and work...
service level agreements (SLAs) and deadlines are met. Identify opportunities for process improvements and support automation...
to support daily restaurant operations by supervising service staff, ensuring guest satisfaction, and coordinating with relevant... departments to maintain service and facility standards. Key Responsibilities Make sure that the guest is greeted and served...
SAP's infrastructure, partner infrastructures, and public cloud platforms. THE ROLE The Technical Service Manager (TSM... portfolio to meet customer needs. Collaborate with SAP Enterprise Cloud Services delivery units to establish long-term service...
Date: 24 Jan 2026 Service Line / Portfolios: Engineering, AI & Data Location: Kuala Lumpur, MY Are you ready to unleash.... Typical engagements which you could be involved in include: Front office / sales and service transformation Omni-channel...
Date: 23 Jan 2026 Service Line / Portfolios: Enterprise Technology & Performance Location: Kuala Lumpur, MY... to ensure correct resolution in accordance with the agreed scope and Service Level Agreement (SLA) stated in the contract...
aspect-companyBanner w-full" data-v-73b57a06> Customer Service Executive (mandarin Speaker, Work From Home) Follow... Administration, Banking, Mass Communications or any equivalent. At least 1 year of customer service work experience...
Responsibilities Service delivery: Through product training, obtain qualifications, and complete client installation..., repair, maintenance and other related work. Customer management: Actively visit key customers, understand product and service...
. Qualifications English Speaking, Customer Service Level 1 (native or near-native quality business English) Minimum 1 year of customer... service experience is a must. Additional Information This is the official repository of your referrals for our Oilfield...
years of work experience in customer service, events, business operations, sales would be an advantage. Fresh graduates...
of service to the guests. The Guest Service Officer - Concierge is responsible for providing exceptional service to guests... or Tourism management. Work experience as a Guest Service Officer within luxury hotels is preferred. Fresh graduates...
throughout Weekdays / Weekends / Holidays support. Coordinate between Product team and Business Owners for all the service...
: Develops an understanding of customer's environment and service delivery requirements to enable the delivery of a first-class... service. Process: Documents actions taken in resolving routine customer enquiries ensuring established processes/systems...
traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide...
on our clients' success. www.IPC.com The Global Service Engineer (GSE) will be a member of a Central 24x7 Remote Support Technical... will be responsible for responding to service calls, managing Incident and Service Request tickets, escalating Problem tickets, monitoring...