We are seeking a dedicated and enthusiastic Service Delivery Agent to join our dynamic team. In this role... include monitoring service delivery performance metrics, preparing reports for management, and identifying areas...
and all communications channels to assist with workflow and operational delivery of client requests and activities. As a Service Delivery... Agent you will be responsible for managing the flow of requests received, to ensure a continuous and efficient service...
: Work with team members and other departments to escalate complex issues and improve service delivery. Continuous... for the new stuff. Come as you are and be yourself! Customer Experience Agent | £29,000 This role requires at least two...
Role Summary This role supports the delivery of efficient and effective Service Management processes within the... to enhance overall service delivery. Key responsibilities and deliverables Develop and maintain a thorough understanding...
knowledge articles, Virtual agent conversation flows, Catalogue items, Service desk surveys etc. Undertaking analysis... and other areas of the organisation as required; build strong influential working relationships with Service Delivery and wider GT...
service delivery of contractual KPIs. How you will do it Ongoing review of forecasting and accuracy – (Short, Mid & Long... and escalate where shortfalls occur. Manage all agent skill changes to ensure SLAs are met. Update daily & weekly resource plans...
industry, ensuring efficient and effective service delivery to a wide variety of clients. This role is based in Manchester... providers to ensure timely and quality service delivery. Monitor budgets and control costs related to facilities management...
, customer-facing businesses Experience with contracts, service delivery, or partner success is desirable Property, FinTech... Manager, you’ll be the heartbeat of our partner agent relationships across the UK. You’ll combine commercial awareness...
relationships. Provide excellent customer service and loan settlement services to our growing client base while adhering to strict..., and agent banks. Duties & accountabilities Manage client portfolio(s)/Agency trades in our loan Trade Settlement outsourcing...
-time performance management * Monitor live contact centre performance, including queues, agent availability, service levels..., so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife At Zopa, our customer service teams support...
. Liaise with all Equans Engineers to ensure effective service delivery. Support the Contract Manager in the response... What the role entails: Impact: Delivery of all specialist engineering services activities obligations under the Contract...
agent quantities. Lead remote project delivery teams Prepare fee proposals for the Fire systems design at RIBA Stages 1-7... shop to complete some of the country’s most challenging projects by leveraging our scale, unique service offering and world...
agent quantities. Lead remote project delivery teams Prepare fee proposals for the Fire systems design at RIBA Stages 1-7... shop to complete some of the country's most challenging projects by leveraging our scale, unique service offering and world...
administrator, project manager or an employer’s agent. Manage the information exchange between project team members effectively... Assist with the delivery of projects of all sizes, with a view to taking ownership of smaller projects within 12 months...
administrator, project manager or an employer's agent. Manage the information exchange between project team members effectively... Assist with the delivery of projects of all sizes, with a view to taking ownership of smaller projects within 12 months...
project teams through all stages of the project life cycle, from design and tender through to delivery and completion. Plan... client requirements are fully understood and delivered. Proactively manage and mitigate risks to delivery, identifying...
, supporting the delivery of major projects across the industrial, logistics, and manufacturing sectors. The Cost Manager The..., valuations, and final accounts Provide clear commercial advice to clients and project teams Support project delivery...
. This role ensures the efficient movement and delivery of materials, equipment, personnel and services to support project... schedules, maximise site productivity and maintain compliance with safety standards. Playing a key role in the project delivery...
office. This is a key role within a well-established cost management team, supporting the delivery of complex residential... teams to ensure successful project delivery Support the development and mentoring of junior staff Requirements: Degree...
are an equality and diversity recruitment agent and employer. Service advertised by Navartis are that of an Employment Agency... with project managers, engineers, and other stakeholders to ensure smooth delivery and alignment with client expectations. Drive...