actionable insights via data analytics and reporting. The analyst will work closely with management to implement process... will provide more details. Job Summary: The Service Operations Analyst will support the Service Operations Department...
, etc. You have 2+ years of experience in contact centers, including 1 year as a real time analyst or in planning/reporting...About the Team The RTA team is in the front line when it comes to protecting service level agreements and experience...
needs across all business departments and support the service delivery. Building and preserving productive relationships... solutions, and encouraging creativity when feasible. Contributing to the ongoing growth and delivery of BI services, inclusive...