About the Role: Join our dynamic team as a Service Desk Analyst, where you'll resolve technical issues in a call center.../help desk environment. Utilize your customer service expertise and technical knowledge to assist employees with software...
About the Role: Join our dynamic team as a Service Desk Analyst, where you'll resolve technical issues in a call center.../help desk environment. Utilize your customer service expertise and technical knowledge to assist employees with software...
, healthier world. As the IT Service Desk Analyst you will be responsible for ensuring a disciplined, systematic, yet empathetic...Vacancy: IT Service Desk Location: Malaysia - Kuala Lumpur Job Family: IT. Type: Permanent Together for a cleaner...
Principal Accountabilities: Join our dynamic team as a Service Desk Analyst, where you'll resolve technical problems... in a call center/help desk environment. Utilize your customer service expertise and technical knowledge to assist...
Vacancy: IT Service Desk Analyst - Fixed Term Contract Location: Kuala Lumpur, Malaysia Job Family: JM IT Together... shape and lead us into our next century. As the IT Service Desk Analyst you will be responsible for ensuring a disciplined...
Principal Accountabilities: Join our dynamic team as a Service Desk Analyst, where you&aposll resolve technical... problems in a call center/help desk environment. Utilize your customer service expertise and technical knowledge to assist...
a highly skilled and customer-oriented IT Service Desk Analyst to join our dynamic IT team. As an IT Service Desk Analyst... desk support. Contribute to the continuous improvement of IT service desk processes, workflows, and service delivery...
We are seeking a highly skilled and customer-oriented IT Service Desk Analyst to join our dynamic IT team. As an IT... Service Desk Analyst, you will be responsible for providing technical support and assistance to end users, troubleshooting IT...
This role requires a Senior Service Desk Analyst with a strong passion for technology and the capacity to provide high... Desk Analyst should have: Strong Knowledge of IT Systems and Infrastructure Familiarity with Microsoft Entra or Azure...
to other internal clients Daily checks and BAU monitoring and fault resolution Ensuring that the correct service desk processes...
. Escalate complex issues to higher-level support as needed. Ticket Management: Create, document, and manage service desk tickets.... Minimum 2 years of experience in a technical support or service desk role. Strong communication skills, both verbal...
, or any related field 1 to 3 years of experience in service desk/IT helpdesk/technical support in global setting. Proficient... model ensuring seamless communication with the offshore team to achieve service levels. Able to work well...
Service Desk experience (minimum 3+ years) in the Information & Communications Technology (ICT) environment. Commitment... process Work with telecommunications and service providers technical teams globally to ensure timely fault resolution...
advancements, industry trends, and best practices related to IT service desk support. Contribute to the continuous improvement... of IT service desk processes, workflows, and service delivery, suggesting ideas for enhancing user experience and increasing...
to other internal clients Daily checks and BAU monitoring and fault resolution Ensuring that the correct service desk processes...
, or a relevant field is often preferred. More than 2 years experience in service desk/IT helpdesk/technical support in global setting.... Understanding of network configurations, protocols, and security. Proficiency in using remote desktop applications and help desk...
, or a relevant field is often preferred. More than 2 years experience in service desk/IT helpdesk/technical support in global setting.... Understanding of network configurations, protocols, and security. Proficiency in using remote desktop applications and help desk...
or above education degree is required. Skills (Should describe skills required) Service desk/helpdesk experience is a must Korean... to raise & manage tickets in Service Now from start to end for all priorities to ensure that SLAs are met. Ensure user...
to other internal clients Daily checks and BAU monitoring and fault resolution Ensuring that the correct service desk processes...
use of any remote assisting tools like VNC, Any desk team viewer, Bomgar etc. Troubleshooting IT related issues - like PC..., MS Teams, VPN client etc. ITSM Ticketing Tool - should have worked on any ITSM ticketing tool like BMC Remedy, Service...