Are you a tech-savvy problem solver with a passion for customer service? We are looking for a Service Desk Analyst... (Level 1) to join our growing team in Barranquilla, Colombia As the first point of contact for technical support...
Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service... Desk, delivering the highest level of customer service. In this junior role, the analyst initially focuses on a single...
to ensure accuracy in Service Desk procedure. - Stay updated on relevant product offerings, current support policies... by delivering exceptional customer service. - Maintain detailed case records, documentation, and ensure cases are closed...
Job Summary The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service... Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle...
Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service... Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle...
Job Summary: The Service Desk Analyst (L1) serves as the initial point of contact for users contacting our IT Service... Desk, delivering the highest level of customer service. In this senior role, the analyst will be expected to handle...