A leading advisory firm in Colombia is seeking an External Service Desk Analyst to join their IT Operations team. The...’s knowledge base. Idóneo candidates should have a high school diploma, strong technical knowledge, and excellent customer service...
Job Summary The Service Desk Analyst serves as the initial point of contact for users contacting our IT Service Desk..., and email - Log, track, and resolve tickets in the Service Desk system - Troubleshoot basic issues related to software, hardware...
is a progressive, fast-growing firm looking for a External Service Desk Analyst to join their dynamic team. \n Position... all service requests, incidents, and inquiries into the IT service management platform, ensuring detailed information is captured...
Support role, such as IT Support Specialist or IT Service Desk Analyst), and 1+ years teaching experience. Note: Graduates...
Support role, such as IT Support Specialist or IT Service Desk Analyst), and 2+ years teaching experience Have B2 or C1 level...
help desk operations experience. - Service and customer‑oriented attitude - Excellent verbal and written communication...Analyst, Source to Pay Adoption and Support Requisition ID: 244067 Purpose Contributes to the overall success...
) documentation and follows procedures accordingly to ensure data quality and consistent delivery of service according to established... administration, business analysis, data analysis, business process improvement, and/or business help desk, operations experience...
incidentes de severidad 1 y 2. - Administrar Service Desk y gestionar escalaciones. - Crear y mantener documentación y procesos... con Servicios IT. Requisitos: - Inglés B2 o superior - Experiencia en Service Desk o incident Management...
para resolver incidentes de severidad 1 y 2. Administrar Service Desk y gestionar escalaciones. Crear y mantener documentación... con Servicios IT. Requisitos: Portugués B2 o superior (Obligatorio) Experiencia en Service Desk o incident Management...