' experience in data analytics and/or operational performance measurement within Shared Services or IT Service Desk environments... Senior Analyst is responsible for analyzing operational, customer experience, agent performance and quality data produced...
Weekly Hours: 40 Position Overview SUMMARY (Basic Purpose of the Job) The IT Service Analyst 1 provides first-line.... Experience:2-3 years of prior experience in IT service desk, remote support, or technical troubleshooting...
Your Opportunity as the Analyst, IS Support Services As a Support Services team member, you provide insightful advice...'s service commitment with style, speed, and skill. You earn the trust of customers and coworkers alike as you offer guidance...
Technical Support Service Analyst Employment Type: Full Time, Salaried Location: Hybrid Chicago, IL or Remote... About the Role The Technical Support Service Analyst plays a critical role in delivering exceptional technical support...
Weekly Hours: 40 Position Overview SUMMARY (Basic Purpose of the Job) The IT Service Analyst 1 provides first-line.... Experience:2-3 years of prior experience in IT service desk, remote support, or technical troubleshooting...
language Familiarity with ITIL concepts and experience working on a structured service desk environment Highly collaborative...Kforce is partnering with a client seeking a detail-oriented and technically driven Technical Services Analyst...
Overview: As a Securities Operations Analyst, you’ll be at the center of our securities processing engine – providing... discrepancies and maintain accuracy of accounts. Document & improve workflows: Draft/edit desk‑level procedures, keep SOPs current...
: $48,027.20 - $69,782.13 Scheduled Weekly Hours: 40 Position Overview VERSION:1 JOB TITLE:IT Service Analyst 1 COST CENTER:000000 JOB CODE... in IT support roles may be considered. Experience:2-3 years of prior experience in IT service desk, remote support...
. What we are looking for: Minimum Requirements: 2+ years in a Help Desk or support position Strong customer service skills High attention...Your Opportunity as the Senior Analyst, IS Support Services As a Support Services team member, you provide insightful...
Description Transparency matters! While we’re not actively hiring for a Tier 1 Customer Service Analyst... available. Responsibilities: The Tier 1 Customer Service Analyst will: Provide first-tier customer-facing support for tickets received via...
Job Category: Client Service Job Description: Our Sales teams help our clients build stronger portfolios... Advisor Services Analyst within JPMorgan, you will be tasked with a variety of responsibilities. These include acting...
Job Description Summary: Our Information Technology department is seeking a Service Support Analyst who... and connectors for networking and peripherals. Experience with Service Desk ticket tracking and management software. Experience...
: $75,000 - $90,000 This position is bonus eligible. SUMMARY The IT Technical Analyst is responsible for providing general IT support to ECS and the... to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in McLean, Virginia...
: $75,000 - $90,000 This position is bonus eligible. SUMMARY The IT Technical Analyst is responsible for providing general IT support to ECS and the... to resolution. The Technical Analyst is also a participant in acquisition activity. This position is based in McLean, Virginia...
solutions designed to achieve their goals in the way that's best for them. As a Financial Advisor Services Analyst... relationships and promote JPMorgan mutual funds Answer incoming phone calls to the JPMorgan Funds Financial Advisor Services desk...
. Position Description: We are seeking a highly skilled Analyst - Credit Operations & Services to join our team. This role..., completeness, and compliance across all required processes. The analyst interprets and applies monitoring requirements...
network connectivity and network printing issues. Works with vendors and maintenance service providers to diagnose, repair... employees as needed. Applies good understanding of customer service. Strong ability to work with customers of a widely...
. Stakeholders may include Operations, Vendors, IT Service Desk, and other impacted groups or individuals. 19. Evaluates and makes... customers incidents according to established service level agreements; responds to escalation of specified issues and determines...
, desk phones, mobile devices, printers, A/V equipment, and other IT-related systems Create and manage user accounts... Open and track tickets, prioritize, follow up on service requests, and escalate as necessary Create knowledge base...
Responsibilities Peraton is searching for a Field Service Engineer to support our customer site at the Cruise Missile... Support Activity Atlantic (CMSA LANT) in Norfolk, VA. As a Field Service Engineer, you will be supporting the Theater...