Description Transparency matters! While we’re not actively hiring for a Tier 1 Customer Service Analyst... available. Responsibilities: The Tier 1 Customer Service Analyst will: Provide first-tier customer-facing support for tickets received via...
Job Description: Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build... to sustain national security and provide services to our nation. SecuriGence is seeking a Tier 1 Help Desk Analyst to help...
About the Opportunity DMI is seeking a skilled and customer-focused Service Desk Analyst – Tier 2 to support..., and a commitment to delivering excellent service. Duties and Responsibilities: Provide advanced (Tier 1) technical support...
more at www.dminc.com. About the Opportunity DMI is seeking a dedicated and experienced Service Desk Level II to manage Tier 1... client’s Tier 1 Service Desk team to meet established Service Level Agreements (SLAs) and performance metrics. Mentor...
in Arlington, VA. The ideal candidate will have a strong background in customer service and technical troubleshooting... Desk inquiries via phone or email providing Tier I support. Log, prioritize, and track service requests using ServiceNow...