and/or train Service Desk Analyst I’s QUALIFICATIONS High School diploma required Working knowledge of fundamental... as upload/download speeds of at least 50 Mbps download / 15 Mbps upload) and reliable cell phone service. YOUR IMPACT The...
systems appropriately Mentor and/or train Service Desk Analyst I’s QUALIFICATIONS High School diploma required Working... phone service. YOUR IMPACT The essential functions of this position include: Provide excellent customer service...
monitoring tools and ticketing systems -Prior Tier 1 support or help desk experience preferred -IAT II -Preferred: CCNA...: -Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.) -Use administrative...