transformation in order to reach more people, more effectively. We are looking for a Service Desk Executive to support ERP... technical issues efficiently. What you bring Experience 3+ years of experience in IT Service Desk or similar roles...
Technical Leadership & Escalation Support (10%) Function as Tier 3/4 escalation point for Service Desk and IT Operations... as Code principles Create reusable Ansible roles, collections, and Python-based automation tools that enable self-service...
Support Function as Tier 3/4 escalation point for Service Desk and IT Operations on all Windows-related incidents... configurations, and Python-based automation tools that enable self-service capabilities for application teams Build integration...
point for Service Desk and IT Operations on all Linux-related incidents and problems Lead root cause analysis for critical... that enable self-service capabilities for application teams Build integration workflows between GitHub Actions, AAP...
requirements Technical Leadership & Escalation Support Function as Tier 3/4 escalation point for Service Desk and IT Operations... reusable Ansible modules for Windows, PowerShell DSC configurations, and Python-based automation tools that enable self-service...