& Qualifications Strong problem-solving skills Excellent communication abilities 7+ years Experience in IT Service Desk operations... Experience with Major Incident Management Familiarity with ITIL processes Proficiency in using service desk software Day...
.Service Desk and Telecom Engineer Competencies: IT IS_CNS_Voice Network_Cisco, IT IS_EUCS_Messaging_MS Exchange Server, IT... IS_Service Desk Experience (Years):4-6 Essential Skills: Responsible for managing various communication technologies...
candidate will have hands-on experience in service desk operations, providing timely resolution to technical issues... on W2 Experience in handling Level 1-2 incidents for enterprise environments Experience in IT Service Desk Strong problem...
through the LAN/WAN Providing additional help desk support to users for computer software applications with the Support... Monitoring the proper functioning of the WAN communication lines and call for service when there is a malfunction Monitoring the...