Service Desk Technician is a critical role in maintaining the HedgeServ global engineering and operations functions. This role... users, so strong English verbal and written skills are required. The Service Desk team provides a wide variety of services...
Job Description: As Lead Service Desk Engineer you will be responsible for the day to day line management of the... Service Desk Team and other departments as required · Working with the UK Lead Service Desk Engineer to ensure cases...
The Design Desk Engineer (DDE) role is essential to ensuring the success of both our clients and the organization. The... as a Design Desk Engineer Must have stable employment history Demonstrated success in achieving organizational goals...
Capabilities/Experience Extensive Help Desk Experience: Proven track record in service desk or help desk environments...Global Workplace Services Engineer Job Overview The 2nd Line Workplace Services Support role is a key part of the...
in service desk or help desk environments with an emphasis on issue resolution. ITIL Knowledge: Strong understanding of ITIL... across a highly regulated environment. Key Responsibilities Provide 2nd Line Workplace Service Support: Deliver direct support...
of the Information Technology department. Provide 3rd level support. Support and assist the Service Desk team... Community Outreach Mentorship Opportunities Wellness-Centric Benefits The Senior Systems Engineer demonstrates superb technical...
Axi's IT environment. You will be the third-level escalation point for the service desk team, handling complex issues... about the cool stuff you do at Axi! As a Senior Infrastructure Engineer, you'll play a crucial role in supporting and optimizing...
support or help desk environment desired. Strong "customer service" orientation. Knowledge about network architecture, OSI... and customer focus to the business. Technical Support Engineer I - Audio (Sibelius) ABOUT AVID Avid makes technology...
evaluation of security controls. Global Service Desk Engineer Provide 24x7 first-line support to Trend Micro globally through... Are Ready To Dive Into One Of The Following Specializations Cyber Threat Defense Engineer Undergo a 6-month training in Malware...
of security controls. Global Service Desk Engineer Provide 24x7 first-line support to Trend Micro globally through phone, chat... are ready to dive into one of the following specializations: Cyber Threat Defense Engineer Undergo a 6-month training...
in an Agile/SCRUM environment. ITIL v4 IT Service Management processes. Service Desk solutions such as Remedy Force, Sales Force... role working in our Client Services organization, reporting to the Coric Service Delivery Manager, and will provide...
used Service Desk applications and understand service workflow. Performed regular maintenance and update of multiple... platform/infrastructure services. Experience with ITIL and Service Desk solutions like RemedyForce, ServiceNow, or JIRA...
best customer service and technical support to our clients. What you will be doing: Answering inbound Phones, Emails / Chats to the... and following up in a timely manner, documenting all activity in a central CRM/Help Desk software platform .Cooperating...
management. Experience of working in an Agile/SCRUM environment. ITIL v4 IT Service Management processes. Service Desk... to us: This is an exciting role working in our Client Services organization, reporting to the Coric Service Delivery Manager, and will provide...
Fulfilment, Change and Release, Problem, etc) Extensively used Service Desk applications and understand service workflow... of SimCorp clients and to all aspects of service delivery around SCDaaS Take ownership of incidents and follow up the status...
of building equipment by helping the service providers achieve the agreed service level agreements and increase the efficiency... employee performance, sales and/or occupancy rate (HoM). Manages all outsourced service providers primarily involved in the...
areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations... N1 Level Japanese proficiency WHAT YOU'LL DO: Tier 1 Service Desk Serve as the first point of contact for employee...