Jobs Job Description Service Desk Expert (Mandarin) Job Location: Kuala Lumpur Location Flexibility: Primary Location Only Req Id: 5008... by Level 1 agents. Provide second-line support to end users by handling service requests that have been escalated from Level 1...
: Min Degree in IT/Business or equivalent. 3-5 years' relevant experience in service desk, technical support/helpdesk..., operating system, basic networking, PCs). Business Awareness. Develops an understanding of customer's environment and service...