Delivery Center while working with international clients and global Service Desk stakeholders. Direct impact on service... quality and customer satisfaction Drive SLA and KPI performance, manage escalations, and lead continuous service improvement...
Appealing Points: Lead a high-performing service desk team Manage and mentor service desk executives to deliver... and above Job Responsibilities: Manage a team of service desk executives to ensure prompt responses to inquiries, incidents, and service requests...
many tasks and pay close attention to detail. Lead by example: be willing to get your hands dirty, build a desk, fix... Operations Lead is responsible for building community and establishing relationships. Creating social spaces and tending to the...
for employees, visitors and partners following a service excellence in all our offices, manufactures, customer services and logistic... Desk booking: support an agile and hybrid flexible workplace to allow desk sharing when needed Ticketing: implement...
, building a high-performing and service-oriented team Oversee daily front desk operations in coordination with internal... across multiple locations. Key Responsibilities Reception & Front Office Management Lead and manage the receptionist function...
Products Asia to align desk strategy and management with regional /overall strategies. Client Service: - Partner... are effectively conducted. Focus on lead generation, product/insight delivery, and closing/implementation. Works with Head of Markets...
We are seeking a highly motivated individual to lead our IT Recruiting Team. In this role, you will be responsible... highest standards of service for our clients. You will be a key player in shaping the future of our IT recruitment operations...
. *You will also be responsible for project concept development. Who You Are [Required] - Experience in delivery of IT help desk service-related... You will be tasked with the following duties related to IT help desk services (Chatbot, ITSM, Copilot, etc.). Proposal activities...