for Service Desk team and Knowledge Management database for IT team supporting: · Workplace related queries and issues. · M365... in set up of Service Desk for GSC NSC Team. · Supervise newly created SD team and its ramp up for GSC NSC organization...
. Learn more at betsol.com. Job Description Lead the Service Desk function: manage daily operations, ownership of ticket... Desk operations with at least 1–2 years in a lead or supervisory role. Experience with ITSM tools such as ServiceNow...
and more than 45.000 staff. Job Description Service Desk Leadership Lead and manage the Service Desk team to provide timely... updates by the team. Provide training and mentoring to junior service desk engineers. Monitoring Administration Manage...
: Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it... and expert teams. Our deep expertise in cloud, data and AI, application modernisation, and service delivery management...
a dynamic and experienced Transition Manager to lead the global consolidation and transformation of Helpdesk/Service Desk... service governance, along with deep knowledge of ITIL-aligned service transitions. You will lead the end-to-end execution...
. Technical Leadership and Mentoring o Lead teams in delivering ITSM solutions and services. o Provide mentoring and technical... guidance to junior administrators. o Foster collaboration between service desk teams and development units. Qualifications...
or at least non-toxic. Job Description Position Title: ITSM Process Manager REPORTING TO: Service Delivery Manager Eurofins IT.... Coordinate across teams (Service Desk, Infrastructure, Applications) to drive process adoption and efficiency. Ensure CMDB data...
automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo... companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee...
automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo... companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee...