Service Desk Program Manager On-site in Ashburn, VA Ability to obtain and maintain a Public Trust clearance... of a 150-person Tier I and II Service Desk. The Program Manager will serve as the primary point of contact for the Contracting...
Our client is hiring a Program Manager (PM) to lead a large-scale Service Desk contract supporting a DHS agency.... This program provides 24x7x365 Tier I, Tier II Advanced Support, and Account Service Desk (ASD) services to thousands of federal...
Service Desk Operations Manager Onsite in Ashburn, VA Ability to obtain and maintain a Public Trust clearance... and HDI best practices, and continuous process improvement. Service Desk Operations Manager Responsibilities Include...
. Requirements Experience in a customer service or front desk role, preferably in a sports or fitness facility... Front Desk independently, providing excellent customer service to our customers. You will play a key role in ensuring the...
continuous improvement in customer service delivery. The Program Manager II serves as the primary point of contact with the...The Program Manager II provides overall leadership, direction, and oversight of the contract. This position...
services that meet mission needs for Defense and Federal customers. We are hiring a Program Manager II for an exciting... opportunity located in Ashburn, VA. Job Description and Responsibilities ESM is looking for a full-time Program Manager II who...
Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive go-to-market... implementations. The VCA team is looking for a Manager to join our VCA Managed Services (VMS) – Technology team and play a role...
Services is a suite of service offerings that together help clients execute on strategic roadmaps and drive go-to-market... implementations. The VCA team is looking for a Manager to join our VCA Managed Services (VMS) - Technology team and play a role...
support services meet contractual performance standards. The Operations Manager coordinates with the Program Manager..., Supervisors, and stakeholders to deliver consistent, customer-focused, and compliant IT service desk support. Key...
metrics to the Program Manager, Operations Manager, and agency leadership. Identify performance gaps, develop corrective... curricula with identified quality gaps. Support the Program Manager in preparing Program Management Review (PMR) materials...
and Active Directory Remote software installations Supports the Program Manager in accomplishing Program Management tasks...) years of IT service desk supervisory experience with specific experience managing: 24x7x365 Tier I/II customer service...
and email volume Required Knowledge, Skills and Abilities (KSA) In depth knowledge of service desk best practices Experience... services that meet mission needs for Defense and Federal customers. We are hiring a Quality Control Lead/Project Manager...
to automate production support activities, enhancing the efficiency and productivity of service desk and operations groups. Good... Manager, you should bring a well-rounded skill set that includes expertise in Site Reliability Engineering (SRE) principles...
will be responsible for design, development, and execution of large-scale Cyber Security initiatives. Extensive Python and web service... will be confirmed by your hiring manager. Qualifications Basic Qualifications: 5+ years of relevant work experience...
in AngularJS/Angular for self-service pipeline creation, build monitoring, and image promotion controls. Model and manage build... to contribute to a Java→Go service migration. Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes...
will be responsible for design, development, and execution of large-scale Cyber Security initiatives. Extensive Python and web service... will be confirmed by your hiring manager. Qualifications Basic Qualifications: 5+ years of relevant work experience...
in AngularJS/Angular for self-service pipeline creation, build monitoring, and image promotion controls. Model and manage build... to contribute to a Java→Go service migration. Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes...
Service Now platform CMDB, ITOM Discovery and other CMDB related components as part of the Scrum based Agile framework... for Catalogs, Scoped Apps or other platform activities. Learn about the Service Now data ingestion capabilities by developing...
Service Now platform CMDB, ITOM Discovery and other CMDB related components as part of the Scrum based Agile framework... for Catalogs, Scoped Apps or other platform activities. Learn about the Service Now data ingestion capabilities by developing...
Life at Visa. Job Description The Sr Consultant Specialist Client Success Manager is a client facing individual... will also define and deploy client support and service implementation strategies including automated tools and capabilities to enhance...