such as Dental Groups) Help Desk ticket compliance and SLA adherence Job Qualifications Required: French: Proficient level... assessment process: 1) submit your request, 2) do not complete either assessment until you have been contacted for documentation...
system (Remedy, Heat, Web Help Desk, etc.) Provide Level 1 local and remote support for issues related to computer systems... TechnologySECTION 1: Job Summary (Summary of the basic functions of the position) The IT Support Specialists is responsible...
, communication, and performance. Opportunity for advancement into Level 2 support, systems administration, or cybersecurity roles... point of contact for client support requests (primarily via phone and ticketing system). Troubleshoot and resolve Level 1...
hands on day-to-day support to ensure the location is running efficiently. Responsible for heavy interaction with building... management, vendors, internal clients, external clients, and other Enterprise Support Services personnel. Responsible, in tandem...
of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager... Apply now or you may call: (248) 528-6563 / email: Manisha Singh (manisha.singh@stefanini.com) for faster processing! The Level 2 Team...
-old successful, expanding service business, is a national leader in the collection and recycling of restaurant cooking.... Bilingual in Spanish is required. HYBRID 3 days in office, 2 days WFH Work schedule: Monday through Friday 10:30 am- 7:00 pm...
hands on day-to-day support to ensure the location is running efficiently. Responsible for heavy interaction with building... management, vendors, internal clients, external clients, and other Enterprise Support Services personnel. Responsible, in tandem...
customer service while conducting administrative support to Blue Rhino production locations and its employees. This person... Savings Account (HSA) Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement Wellness...
customer service while conducting administrative support to Blue Rhino production locations and its employees. This person... Savings Account (HSA) Time Off & Family Support: Paid Time Off (PTO), parental leave, and tuition reimbursement Wellness...
issues and tickets Serve as the escalation point for Level 1 service desk team members Assist in the communication... curriculum (or equivalent combination of experience and education) 2 to 5 years of desk side break/fix support or related...
to multi-task and adapt to changes quickly Demonstrated record of high customer satisfaction in service desk support Self... to be in NYC 1-2 days per week). A valid driver’s license, proof of insurance, and a car available to you 100% of the time...
organization's internal and external clients. Job Responsibilities Provides a high level of customer service and timely... by help desk support Follows standard procedures and guidelines Understands how assigned duties relate to others within the...
of Knowledgebase articles Meet or exceed expected customer service levels Other duties as assigned by the Level 2 Support Manager... Apply now or you may call: (248) 528-6566 / email: Manisha Singh (manisha.singh@stefanini.com) for faster processing! The Level 2 Team...
information or MERS operations. Knowledge and Experience 2+ years of Service Desk or Technical Help Desk experience... as defined in the client’s Service Level Agreement Maintain and follow all Standard Operating Procedures Identify and escalate...
: Respond to telephone, e-Mail, and Help Desk initiated requests for technical support, with follow-up trouble-shooting...: Skill level associate with 1-2 years college course work in Business, Information Technology or related fields, and 5 years...
. Document and monitor service requests to ensure the issue resolution meets or exceeds the service level standard. Provide...Job Description: Overview JOB SUMMARY: Provide technical support to clients by troubleshooting applications...
JOB TITLE: Member Service Specialist II DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2201... PAY SCALE: $22.00 - $22.00 Hourly GENERAL DESCRIPTION: Provide members the highest level of service...
JOB TITLE: Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2401... PAY SCALE: $24.00 - $24.00 Hourly GENERAL DESCRIPTION: Provide members the highest level of service...
JOB TITLE: Member Service Specialist III DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2401... PAY SCALE: $23.50 - $23.50 Hourly GENERAL DESCRIPTION: Provide members the highest level of service...
JOB TITLE: Member Service Specialist II DEPARTMENT: Branch Channel Delivery STATUS: Non- Exempt JOB CODE: 2201... PAY SCALE: $22.00 - $22.00 Hourly GENERAL DESCRIPTION: Provide members the highest level of service...