Service Desk Supervisor City and County Healthcare Group Ltd Altrincham Company Description CCH Group is the... service desk team including the management of escalations and complaints within the business. The role also requires the...
and Stakeholder This role includes the Supervision of a small IT service desk team including the management of escalations... and elicit problem details from service desk customers. · Reinforce SLAs to manage end-user expectations. · Coordinate IT...