What success looks like in this role: Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemai...
What success looks like in this role: Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemai...
What success looks like in this role: Provides Tier 1 and Tier 2 support. Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues w...
What success looks like in this role: Troubleshoots and resolves complex issues including: o Supporting maintenance of hardware /software, client propriety, COTS and Unisys applications and issues with voice communications and voicemai...
with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry...
with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry...
cases for the client services team; Educate clients on searches, forms needed for searches, and the adverse action process... in Salesforce preferred; Proven ability to build, nurture, and retain client relationships; Able to sit at a desk and work...
The Opportunity: We are currently looking for an experienced Level 1 Support Consultant to join our team. The... and a desire to lead and grow Excellent communication and interpersonal skills Professional phone manner with a genuine customer...
operations of the iVision Support Team Decision-maker for service requests that require escalation to the development team... to ensure the support team meets the internal SLG and Service Level Agreements (SLA) with the offices; ensure...
Details: Act as Single Point of Contact (SPOC) for client(s) Responsible for day to day delivery of Service Desk..., Security Administration, Deskside, Tech Staffing and/or BPO services Provide leadership, direction and coach/mentor team...
. The position will work closely with the helpdesk team, lead technical initiatives, and help standardize processes as the... and services for the life sciences industry, is looking for a full-time IT Engineer who will join their technology team. The IT...
in providing help desk support and resolving problems to the end user’s satisfaction. Leads in monitoring and responding quickly.... Utilizes and maintains the help desk tracking software. Leads in documenting internal procedures. Leads in assisting IT...
, Unified Service Desk, Project Service Automation KB Management, Voice of Customer Co-pilot / Azure OpenAI Studio Setup... documents & guide dev team to adopt best practices Conduct code, design and architectural reviews Define implementation...
every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future... Engineer to provide expert support for our clients' Unified Communications as a Service (UCaaS) systems. The ideal candidate...
Responsibilities Conducts and completes the whole audit cycle, either as a team member or team leader in accordance with applicable... regulations and standards. Conducts desk study of the client's management system. Prepares checklist and itinerary as guide...
a seamless “as a service” model. For each company, we provide new keys for their businesses, the people they work with, and the... is seeking a dynamic and goal-oriented person to join us as Senior Manager for Service Excellence. We are a group of driven...