Administering reliable and responsive service desk support to the Byrnecut Group users and contractors by providing... a positive customer experience and maintain a customer-service-oriented attitude Duties · Provide user assistance in the...
Administering reliable and responsive service desk support to the Byrnecut Group users and contractors by providing... a positive customer experience and maintain a customer-service-oriented attitude Duties · Provide user assistance in the...
performing Network Desk duties performs the following: Determines if the network, or a portion of the network, needs to be shut... of traffic. Provisions DWDM and CWDM circuits . Engineer 3 performing Video Desk duties performs the following: Participates...
What We'll Bring: Provide technical support for end user related tickets assigned from the ASC / Service Desk... software and installation and any associated issues with automated installs where a local technician is required to remote...
, and administrative tasks throughout the day. Qualifications Education or experience in MSP, customer service, help desk, or technical... communication, and effective operational support. The role focuses on promptly answering and triaging service requests, routing...