Job Summary We are seeking a proactive and customer-focused IT Service Desk Technician to join our team. In this role...: 1–3 years of experience in an IT Help Desk or Service Desk role. Education: High school diploma required; Associate...
Enterprise IT Service Desk (EITSD) Support subtask, supporting the Digital Innovation for General Services Administration (GSA... and escalations to an appropriate IT support service option. The EITSD provides support to users of GSA’s internal infrastructure...