in Computer Science, IT or related field or Allied Medical Health, with relevant Service Desk, Technical Support or Healthcare... of contact for incidents and service requests. This is voice, email and chat Document incident and service requests in Client...
knowledge. Maintain efficient service desk operations. The Level 1 Service Desk support is responsible for learning and Level 1... technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk...
a resolution based on deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1... technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk...
a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical... support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk by diagnosing...
a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical... support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk by diagnosing...
Leadership & Team Management Lead and mentor a team of Service Desk analysts and Supervisors handling Level 1 and Level 2 support... technologies to enhance support capabilities and user experience Manage and optimize Service Desk tools (ticketing system...
a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical... support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk by diagnosing...
a resolution based on deep product knowledge. The Level 1 Service Desk support is responsible for learning and Level 1 technical... support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk by diagnosing...
a resolution based on deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1... technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk...
a resolution based on deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1... technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk...
a resolution based on deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1... technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk...
a resolution based on deep product knowledge. Objective: The Level 1 Service Desk support is responsible for learning and Level 1... technical support to Epic and Microsoft systems and other tools. This position plays a key role in our service desk...
and execute according to timelines Create and execute strategic plans for the overall improvement of the Service Desk team Develop... of business SLAs and KPIs in a Service Desk operation Proven solid interpersonal, and communication skills with the ability...
and execute according to timelines Create and execute strategic plans for the overall improvement of the Service Desk team Develop... Intensive understanding of business SLAs and KPIs in a Service Desk operation Proven solid interpersonal, and communication...
leaders and execute according to timelines Create and execute strategic plans for the overall improvement of the Service Desk... presentation Intensive understanding of business SLAs and KPIs in a Service Desk operation Proven solid interpersonal...
leaders and execute according to timelines Create and execute strategic plans for the overall improvement of the Service Desk... presentation Intensive understanding of business SLAs and KPIs in a Service Desk operation Proven solid interpersonal...
Qualifications: Bachelor's Degree in any field 36+ months of Overall Service Desk experience 2+ years of Technical... Support Experience in Managerial Cadre Handling Escalations from Team leads Basic project skills Ability to follow through...
Qualifications: Bachelor's Degree in any field 36+ months of Overall Service Desk experience 2+ years of Technical... Support Experience in Managerial Cadre Handling Escalations from Team leads Basic project skills Ability to follow through...