, categorize, and track all incidents and service requests in the designated ITSM/ticketing system. Adhere to SLA commitments..., response timelines, and ticket ownership protocols to ensure high-quality service delivery. Collaborate with internal technical...
Job Description : 1. Pitching & Onboarding Identify and pitch the SPX Service Point programme to potential leads... rates and identify opportunities for cost savings. 3. Strategic Planning & Projects Contribute to service point network...
Job Description: 1. Pitching & Onboarding Identify and pitch the SPX Service Point programme to potential leads... rates and identify opportunities for cost savings. 3. Strategic Planning & Projects Contribute to service point network...
Responsibility Service operation: 1-Work closely with the headquarters team to quickly implement service strategies...; raise the bar and upgrade team value; 3-Strong customer service capabilities, proficient in the VIP/community/localization...
Responsibilities: Oversee and manage all Service Desk activities during the shift, ensuring smooth and efficient... and effectiveness of the Incident Management process, ensuring incidents are resolved within Service Level Agreements (SLAs). Provide...
guidelines and rules, to provide excellent customer service. Key Tasks & Accountabilities Demonstrates an understanding..., and demonstrate appropriate levels of customer service as measured by line manager's call monitoring. They also act within agreed...
AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Bet...
Job Summary To process / manage the operations and functions of multiple countries under Global Lending Services activities / product; ensuring consistent delivery of high-quality services to customers and meeting objectives set by the Grou...
: Hampshire House Position Category:Design Appraisal Position Type:Employee Regular Lead Technical Safety Engineer Lloyd... or workshops where required. To perform assessments and provide specialist advice for service delivery, research or development...
Jobs Job Details Lead, Development Job Description Requisition Number: 49088 Job Location: Bukit Jalil KL, MYS Work Type: Office... Job Description: JOB SUMMARY The Lead Engineer will be a key member of Trade Engineering team and responsible for delivering the product...
here. We are a way of life, a mindset. Join us. A day in the life: As the Order Management Lead, you'll take charge of the entire... years of experience in customer service environment. Computer Skills Desired: SAP ECC / S/4HANA / SAP aATP. Additional...
: Hampshire House Position Category:Design Appraisal Position Type:Employee Regular Lead Technical Safety Engineer Lloyd... or workshops where required. To perform assessments and provide specialist advice for service delivery, research or development...
The Team Lead oversees the team, ensuring efficiency and accuracy. This leadership role involves managing team... performance, implementing process improvements, and ensuing exceptional service delivery while aligning with Goals and Regulatory...
Jobs Job Details AVP- Lead, Tech Solution Job Description Requisition Number: 49102 Job Location: Bukit Jalil KL, MYS Work... on business commitments Lead through example and build appropriate culture and values. Set appropriate tone and expectations...
for our clients, each other, our shareholders, partners and communities. Visit us at Job Summary: The Migration Lead is responsible... to business operations. The Migration Lead will also be responsible for documentation, testing, and ensuring that the migration...
, as per the relevant governance and service delivery protocols. Lead the implementation of new Workday capabilities, for the... a defined service improvement framework. Take ownership of developing and maintaining appropriate documentation of Workday...
service requests and resolve incidents in a timely manner. Act as the first line of support, responsible for communicating... with users to understand, log, categorize and prioritize Incidents & Service Requests (SR) accurately. Perform investigation...
and help build travel for the world, join us. The Opportunity: As an Indirect Tax Compliance Lead, you will work for Agoda... strategic and operational implementation work plans to ensure new service or country launches are tax compliant and timely...
The Market Ops Lead is responsible for the overall delivery health of the market across operations for the Respective... Markets to ensure service centre Adoption, develop strong relationships with each market division/brand team. Connect with key...
consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement. The AR Team Lead... the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused...