Responsibilities: Oversee and manage all Service Desk activities during the shift, ensuring smooth and efficient... regular reports and management information related to Service Desk performance. Allocate agents to tasks such as queue...
Jobs Job Description Service Desk Team Manager Job Location: Kuala Lumpur Location Flexibility: Primary Location Only Req Id: 4905 Posting... Start Date: 1/28/26 Role Overview: The Service Desk Expert cum Team Manager is a dual-role position responsible...
job description below Job Title: Service Desk - L1 &L2 Engineer Location: Seremban, Malaysia Responsibilities: Responsible for providing technical... with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions...
aspect-companyBanner w-full" data-v-73b57a06> Front Desk & Customer Service (Homestay/Airbnb) Follow MYR2,300 - MYR3... Source and secure new property owners for management services (long-stay & co-living) Develop lead generation strategies...
Be a part of something BIG! The IT Service Desk Support is responsible in providing First Call Resolution (FCR... and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event...
Kuala Lumpur, Malaysia Company: Singtel Group Be a part of something BIG! The IT Service Desk Support... is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature...
Be a part of something BIG! The IT Service Desk Support is responsible in providing First Call Resolution (FCR... and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the...
on information in a timely manner to resolve problems, maintain and enhance service. Team Working : Trains and coaches members of the... team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. People...
to take their ideas to new heights. Join us as we empower tomorrow's world at work. About The Opportunity As a Front Desk Associate... , you'll be the heart and 'face' of WeWork's hospitality team as the primary point of contact for our members and guests...
of ethics and business conduct. As a Front Desk, you will: Lead, supervise, and mentor a team of front desk admins..., fostering a high-performance team culture committed to exceptional customer service. Oversee and coordinate daily front desk...
team and externally to collaborators. This role will lead the process improvement and changes to Group procedure..., supportive environment where you can realize your full potential, we're with you. Join our Finance team and advance your career...
database-related incidents. Monitor and manage the team's Service Desk Plus (ManageEngine SDP) ticket queue to ensure timely... and MS SQL , with secondary support for MySQL and DB2 . Lead and supervise a diverse team of Database Administrators (DBAs...
realize your full potential, we’re with you. Join our Finance team and advance your career as a CDD Process Assurance Lead.... Job Purpose: The CDD Process Assurance Lead’s role is to run the process assurance and reporting activities for those activities...
Job Purpose Job Purpose: Responsible for supervising the operations of the airport kiosk or ticketing desk, with the... primary focus on providing exceptional customer service, troubleshooting and effective resolution of all customer inquiries...
or SLA. Respond, track, manage, resolve and report on all LBUs' users requests or enquiries in Mantis Service Desk system... issues by confirming the validity of the problem. Working closely with Hong Kong team or seeking for known solutions...
to Database platform Monitor the groups Manage Engine SDP (Service Desk plus) ticket queue to ensure all service request tickets... and management for Oracle (Primary), MS SQL (Primary), MySQL (Secondary) and DB2(Secondary) databases Supervise a diverse team...
complimentary WIFI, 24-hour room service, built-in drinking water filtration, and an ergonomic working desk. Culinary delights... Maintains high levels of personal hygiene for self and enforces hygiene standards for team Supervises all functions of the...
& Accounts Receivable workflows, etc. KEY RESPONSIBILITIES: Lead a transition and/or transformation project team (cross... service desks integrating to Fujifilm L2/L3 service desk. Planning & organizing multi-country service implementation...
's enterprise ICT service catalogue and global service desk. Develop standards and governance framework for enterprise-wide ICT...Service Management Analyst Kuala Lumpur, Malaysia Responsibilities: Service Management: Maintain and manage the company...
feedback, and discuss future needs. Team Leadership and Development - Lead, mentor, and develop a team of service delivery... operating procedures (SOPs) and playbooks for service delivery. Incident, Problem & Change Management - Lead and resolve...