, with at least 1-2 years' experience working in a Service Desk Environment. Preferable with ITIL foundation certification - Added... and documented enhancements to eliminate problems and proactively develop the service. Service Level : Recognizes opportunities...
Jobs Job Description Service Desk Agent (Mandarin) Job Location: Kuala Lumpur Location Flexibility: Primary Location Only Req Id: 5009... more complex issues that cannot be resolved by Level 1 agents. Provide second-line support to end users by handling service...
Role Purpose The Service Desk Agent is responsible for providing first-level support to end users of IT services... will have strong customer service skills, technical aptitude, and the ability to work independently and as part of a team. Scope of Work Answer...
-line support to end users by handling service requests that have been escalated from Level 1. Must be able to communicate... in both English and Mandarin. Fresh Graduates/Entry level are encouraged to apply. Primary Duties: Troubleshooting advanced technical...
handovers. Requirements: Fluent in English both written and spoken. ITIL V2 or V3 knowledge, especially in Service Desk...Responsibilities: Oversee and manage all Service Desk activities during the shift, ensuring smooth and efficient...
aspect-companyBanner w-full" data-v-73b57a06> Front Desk & Customer Service (Homestay/Airbnb) Follow MYR2,300 - MYR3... Job Description Requirements Minimum Diploma in Business, Marketing, Real Estate or relevant discipline Mandarin & English proficiency (spoken...
alike. The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests... hotel's services. What will I be doing As the Guest Service Agent, you will be responsible for performing the following...
our Asian hospitality. Department: Front Office Reports To : Assistant Front Office Manager Job Summary: Guest Service Agent... Service Agent is responsible to ensure all interactions with guests are handled professionally and with care adhering to hotel...
alike. The Guest Service Agent greets and registers guests, providing prompt and courteous service. He / she checks guests... hotel’s services. What will I be doing? As the Guest Service Agent, you will be responsible for performing the following...
details of each reservation to ensure the guest’s satisfaction. The Reservations Agent (Cluster Role) should be an experienced customer service... commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 133 hotels...