This role supports Asurion’s Exposure Management program by maintaining a centralized view of vulnerabilities...-on experience with cloud service providers and creating automations strongly preferred. The role requires partnering with teams...
colleagues by managing day-to-day aspects for designated small accounts and conducting ensuing account management tasks including... and externally. Develops and maintains a fluency in the Company's various service offerings to enrich work performed and develop...
workforce management reports and analytics. This role focuses on data analysis, report automation, and providing insights... to support decision-making across the organization. Key Roles and Responsibilities Design and develop workforce management...
Overview : Ensures passing service levels for each Operations account by engaging in real-time management of the queue... in any field At least one (1) year of Workforce Management experience within the call center / customer service industry. Formal...
Exchange and Active Directory Administration and Azure Identity Access Management Knowledge of IT service management... (Incidents and Requests) Experience with Identity management solutions (preferably Cyberark) Experience with Azure ENTRA SSO...
, you will be responsible for forecasting, scheduling, and ensuring optimal staffing levels across our operations to meet service level... accurate forecasts for staffing needs. Develop staffing models that account for shrinkage, volume variability, and service...
, Service Request Management, Change Management, and enhancements Lead and contribute to Workday upgrade projects, ensuring... Interface Builder (EIB) integrations for efficient data exchange Manage ServiceNow processes such as Incident Management...
Supports in terms of Data Warehousing and Business Intelligence, Database Management, Information Presentation, SharePoint... Development Cascades applicable automation initiatives to other groups of the bank Expected to perform project management on the...
, Service Request Management, Change Management, and enhancements Lead and contribute to Workday upgrade projects, ensuring... Interface Builder (EIB) integrations for efficient data exchange Manage ServiceNow processes such as Incident Management...
, Service Request Management, Change Management, and enhancements Lead and contribute to Workday upgrade projects, ensuring... Interface Builder (EIB) integrations for efficient data exchange Manage ServiceNow processes such as Incident Management...
or equivalent ▪ 2-5 years of experience in Customer Service, Order Management or Supply Chain roles ▪ Order Management or Supply... complaints and conflicts as they relate to keeping customers satisfied. Communicate issues to management and work to resolve...
Windows Active Directory Proven excellent Communication and Customer Service Skills At UnitedHealth Group, our mission...
Windows Active Directory Proven excellent Communication and Customer Service Skills At UnitedHealth Group, our mission...
and Service Level Agreement (SLA) stated in the contract To identify and perform problem management to reduce re-occurring issues.... You will be tasked to lead and/or coach Analyst and Consultant level members. You will support business development efforts...
Job Category: Quality & Process Excellence Job Description: The resource will drive process management rigor... to ensure superior service delivery by meeting or exceeding accuracy and related SLAs. They will support the development...
a member of DTCC's Client Connectivity Services team, the Client Connectivity Services Senior Analyst is responsible... times Monitors and tracks all client queries received using client case management tools, adheres to salesforce case...
TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Analyst WORK SETUP: Return to Office Overall Purpose: Ensure upstream Payroll... data accuracy through data management and validation, enabling correct and timely pay. Responsibilities: • Acts...
PHILIPPINES! Your future duties and responsibilities Your main responsibilities as a Service Desk Analyst are as follows...: Resolve issues utilizing excellent customer service skills, problem-solving skills, technical thinking/reasoning skills...
a member of the Client Connectivity Services team, the Client Connectivity Services Senior Analyst is responsible... Monitors and tracks all client queries received using client case management tools, adheres to salesforce case management...
Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK ANALYST L2 City: Quezon City State/Province: Manila Posting Start... point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...