FUNCTION The Service Management Manager ensures effective delivery, assurance, and end-to-end lifecycle management... frameworks. ROLE OVERVIEW The Service Management Manager is responsible for leading a team of Service Managers to deliver...
ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day... of escalation for Service Management Analysts. Escalation of SLA (Service Level Agreement) breaches to Manager Service Management...
ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day...) breaches to Manager Service Management. Reporting on all changes, specified per service, process, department and any other Key...
ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day...) breaches to Manager Service Management. Reporting on all changes, specified per service, process, department and any other Key...
and a high demand for a focused group to manage these sensitive accounts. The Service Assurance Manager is responsible... standards of service delivery. The Service Assurance Manager will play a critical role in identifying areas for improvement...
, this is your chance to take your career to the next level. Job Description Main Purpose of Job As a Service Delivery Manager... as a service) Technical Competencies: Strong SAP and service delivery management knowledge Sound Incident management...
, this is your chance to take your career to the next level. Job Description Main Purpose of Job As a Service Delivery Manager... as a service) Technical Competencies: Strong SAP and service delivery management knowledge Sound Incident management...
ROLE PURPOSE The Service Manager is accountable to the Manager: Service Management and performs the day-to-day.... Escalation of SLA (Service Level Agreement) breaches to Manager Service Management. Reporting on all changes, specified...
against Service Level Agreement and reports to Senior Manager on any unforeseen issues arising Seeks to identify additional sales...'s business growth. Main Purpose of Job Roles and responsibilities: Client Delivery for FSI Supports the Senior Manager...
engineering lead with extensive technology and management consulting experience, a passion for and experience in building..., and Delivery Management teams, to imagine, architect, shape and deliver large scale tech transformation initiatives, using...
engineering lead with extensive technology and management consulting experience, a passion for and experience in building..., and Delivery Management teams, to imagine, architect, shape and deliver large scale tech transformation initiatives, using...
best of our Strategy, Engineering, AI & Data, and Delivery Management teams, to imagine, architect, shape and deliver large scale tech... of the resolution of delivery blockers and escalations Team performance management, delivery leadership, tracking, reporting...
best of our Strategy, Engineering, AI & Data, and Delivery Management teams, to imagine, architect, shape and deliver large scale tech... of the resolution of delivery blockers and escalations Team performance management, delivery leadership, tracking, reporting...
/Separation Management Office). Key Performance areas: Steering discussions and interviews with management, and collaborating.../Separation Management Office Experience in Operational, synergies assessment, including identification of transitional services...
and escalate delays or issues to the Senior Key Accounts Manager. Maintain detailed records of service delivery and client... of experience in key account management, service delivery, or client relationship management. Exposure to the IT or software...
Vacancy: Customer Services Coordinator Region: Midrand Reporting to: Commercial Contact Centre Manager Overall... purpose of the Job: The overall purpose of this job is to capture, and action Service Requests received nationwide...
Vacancy: Customer Services Coordinator Region: Midrand Reporting to: Commercial Contact Centre Manager Overall... purpose of the Job: The overall purpose of this job is to capture, and action Service Requests received nationwide...
Manager Seek communication with peer Service Management Business Analysts Be informed of the objectives and activities... Initiatives (SIPS) Escalate Service Agreement breaches within this section to the Manager Coordinate service development...
Manager Seek communication with peer Service Management Business Analysts Be informed of the objectives and activities... Initiatives (SIPS) Escalate Service Agreement breaches within this section to the Manager Coordinate service development...
, risk and compliance management procedures Knowledge of Customer service excellence Knowledge of labour legislation and IR...Position summary Industry: FMCG & Supply Management Job category: Other: FMCG, Retail, Wholesale and Supply Chain...