: We are seeking a Customer Success Manager to be the primary interface between our data centre operations and our customers. This role... for customers regarding all data centre services, inquiries, and escalations. Conduct regular service reviews with customers...
, ensuring they understand the data centre environment, security procedures, and service expectations. Liaise with sales..., service performance, and areas for improvement. Risk & Compliance Management Ensure compliance with data centre security...
tickets as needed based on incident manager direction or email content. Process and create change requests, service requests... / Telecommunication), Computer science / Information Technology Prior experience in service desk environment and Data Center preferred...
: We are seeking a Customer Success Manager to be the primary interface between our data centre operations and our customers. This role... for customers regarding all data centre services, inquiries, and escalations. Conduct regular service reviews with customers...
, ensuring they understand the data centre environment, security procedures, and service expectations. Liaise with sales..., service performance, and areas for improvement. Risk & Compliance Management Ensure compliance with data centre security...
The Senior Manager (IT Operations and Data Centre) is responsible for the strategic and operational leadership of the... monitoring. · Lead enhancements of ITOC AI chatbot, service desk tools, and ITSM platforms (e.g., ServiceNow). 4. Data Centre...
the new era! Be at the forefront of the data centre (DC) industry with a unique focus on sustainability, connectivity... exploring for new engineering system and/or technology for Data Centre application with an aim to enhance or improve overall...
for Data Centre application with an aim to enhance or improve overall performance, lower energy and water consumption, increase... System, ACMV system, etc. Review data centre-specific design and construction drawings Construction Support: attend site...
, including data center services (such as equipment installation and commissioning, integrated cabling, etc.), network solutions... (such as Tencent, ByteDance, Alibaba), global operators (such as CMI, CTG, CUG), and data center companies (such as Equinix, STT, GDS...
partners and commence data entry and processing of Event Service Orders. To liaise with relevant Finance department...(s) and/or other relevant stakeholders with their feedback on the service experience(s) encountered with service centre. To evaluate and report...
What the role is: As a Lead Executive of Centre for Service Excellence, you will contribute to the service delivery... of customer service & engagement seamlessly between physical (e.g. service centre) and digital touchpoints (e.g. contact centre...
[What the role is] As a Lead Executive of Centre for Service Excellence, you will contribute to the service delivery... of customer service & engagement seamlessly between physical (e.g. service centre) and digital touchpoints (e.g. contact centre...
. About You As a Call Centre Manager, you will oversee the daily operations of our call centre, ensuring excellent customer service... service and satisfaction Address and resolve customer complaints and issues promptly Analyse call centre data to identify...
and visionary Manager of Learning Innovations to lead efforts in advancing evidence-based and data-driven innovations in teaching...’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key...
and public areas Collate and analyze data from inspections and maintenance to ensure quality of service is met Schedule routine... an enjoyable one. Join us as a Housekeeping Supervisor at Holiday Inn Singapore Orchard City Centre. For this vital role, we're...
Manager/ Manager to attend to complaints Investigate complaints and incidents Analyze service issues and proactively develop... which include both frontline and backend support functions. You will assist the Manager to integrate the strategic plans of the...
- Understanding of cloud computing and data center market and service providers - Data Centre construction or program management... Manager (TIPM) to support projects growing our Data Center infrastructure. The TIPM will lead cross-functional and technical...
: Agile, SCRUM, PRINCE2, PMP - Understanding of cloud computing and data center market and service providers - Data Centre... Manager (TIPM) to support projects growing our Data Center infrastructure. The TIPM will lead cross-functional and technical...
Job Summary We are seeking an experienced and proactive Data Centre Manager to lead the operations of our mission...-critical data center. This role is responsible for ensuring the reliability, efficiency, and security of our infrastructure...