of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes... and Financial Services Industry functions and products Prior experience in shared service centers or global delivery hubs...
and quality team deliverables. . Provide great customer service to our business clients Supporting mainly HR applications (Workday... new or enhanced features to improve customer experience in using cloud solutions. Contribute to the quality standards...
+, please read on. About the Role • Ensure timely and quality team deliverables. Provide great customer service to our business... solutions. Contribute to the quality standards and continuous improvement of the HRIT SOPs including alignment of deliverables...
service targets. To participate in training so as to ensure continuous enhancement of skills and knowledge to deliver quality... service. To perform other responsibilities and duties periodically assigned by supervisor in order to meet operational...
, simple, and easy for customer b) Ability to meet productivity assigned by supervisor c) Ability to ensure quality in all work... produce Participate in training to improve quality of work and to ensure consistent high performance. Display good customer...
and knowledge to deliver quality service. To perform other responsibilities and duties periodically assigned by supervisor in order... appropriately to achieve the service targets. To participate in training so as to ensure continuous enhancement of skills...
monitoring Collaboration with outsourced providers on queries and issues to ensure data quality and accuracy Additional... focus and service orientation Excellent computer skills - Microsoft Excel, Word, PowerPoint, SharePoint, and Outlook...
that timelines and quality meet the agreed service levels and targets. To back up, assist with and perform Financial Reporting tasks... growing. As an ISO 9001:2005 certified organization, the Service Hub Kuala Lumpur is committed to delivering high quality...
Matching (PCM) team. We support Asia Pacific (APAC/EMEA) covering 40 different Systems. The Opportunity: Global Service... and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level. Supporting...
and enhanced products on SAT & Opus. Testing and Quality Assurance: Provide UI UAT testing support for system development..., translating them into clear IT system and service requirements. Coordinate with product owners and distribution channels...
discovery governance, facilitating service mapping, generating reports, and managing related processes to support the..., Service Mapping, and integrations with platforms such as Flexera, SCCM, Azure, and GCP. Manage data reconciliation processes...
quality publishing, creative partnership, and production services to support the global marketing and client service goals... proofreading to ensure accuracy and quality control. Cross-train and assist other PCS teams globally as volume necessitates...
Implement and execute processes related to internal audits, quality control, compliance and training... leave which increases based on your length of service! Plus the option to buy and sell leave. A collaborative, friendly...
of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes...
of their global operations, improve service quality via their ‘centres of excellence’ and to implement/leverage standardised processes...
working in a shared service centre environment. Proficiency with SAP or similar ERP systems. Strong analytical skills...-quality solutions. As a company that values integrity, safety, and corporate responsibility, they offer an exciting...
Management Build and maintain strong working relationships with key customers through high-quality service and technical support...
and log all necessary information required to fulfill service requests and resolve incidents in a timely manner. Act as the... & Service Requests (SR) accurately. Perform investigation and diagnosis of incidents with references to existing knowledgebase...
, and other developers. \n\n Key Responsibilities: \n\n \n\t * \n\t Design, develop, test, deploy, and maintain high-quality Salesforce... to Salesforce development best practices and ensure code quality, reusability, and scalability. \n\t \n\t * \n\t Troubleshoot...
standards. Perform ad hoc analysis and reporting as required. Work on special projects to improve service delivery quality... more than $2B per period. The CTC-FO team leverages advanced tools and BOTs to help drive process quality and efficiency. The...