of experience in a Help Desk role with walk-up service required; VIP support preferred. Demonstrable understanding of Mac OS...We're seeking a Help Desk Technician to join our skilled IT Help Desk Operations team, providing support to local...
Job Title: Service Desk Engineer Experience: 3 - 6 Years Location: Manila, Philippines OSI Digital... is looking for service desk engineers having technical and operational skills in service desk management to support systems, operational...
and guidance to Level 1 service desk consultants in incident logging, ticket triage, and initial troubleshooting, ensuring accurate..., and continuous improvement in BAU support. OPPORTUNITIES You will ensure end-to-end ownership of client issues across the L1-L3...
. You will Provide oversight and guidance to Level 1 service desk consultants in incident logging, ticket triage, and initial... where necessary. You will Lead critical incident discussions with clients and partners, coordinating technical resolution...
and guidance to Level 1 service desk consultants in incident logging, ticket triage, and initial troubleshooting, ensuring accurate..., and raising product defects with Temenos Maintenance or Product Engineering where necessary. You will lead critical incident...
framework. You will provide oversight and guidance to Level 1 service desk consultants in incident logging, ticket triage... Engineering where necessary. You will lead critical incident discussions with clients and partners, coordinating technical...