-severity outages. Expertise with ITSM tools such as ServiceNow, Jira Service Management, or BMC Remedy. Solid understanding...Strong knowledge of ITIL framework, especially Incident, Problem, and Change Management. Proven experience leading...
Job Category: Consumer Bank Degree Level: Bachelor's Degree Job Description: The Sky Service Potential SME... and customer service skills. Qualifications: A minimum of 3 years of experience in a customer support role, preferably in the...
? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational.... Proven experience handling critical incident management and root cause analysis in large-scale environments. Experience...
, you will play a critical role in ensuring the timely resolution of escalations and incidents while adhering to service level... And Quality Compliance Of Escalated Incidents By Analyzing Azure Iaas And Windows Environments, Adhering To Agreed Service Level...
Are you passionate about delivering exceptional service and revolutionizing the world of technology? We have an incredible opportunity... for a talented individual to join our dynamic team as a Delivery Management Lead. In this customer-centric role, you will play...
in identifying customer needs and managing and supporting systems. Performs complex issue analysis and may perform SME role... within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support...
and managing and supporting systems. Performs complex issue analysis and may perform SME role on accounts. Providing steady state... and management of customer business needs and expectations. Provide support on day-to-day operations in managing the...
and managing and supporting systems. Performs complex issue analysis and may perform SME role on accounts. Providing steady state... and management of customer business needs and expectations. Provide support on day-to-day operations in managing the...
in identifying customer needs and managing and supporting systems. Performs complex issue analysis and may perform SME role... within area of expertise. Thorough understanding and management of customer business needs and expectations. Provide support...
, identity management, and service continuity across newly acquired entities and existing infrastructure. Migration..., Groups, etc.) and associated data over to the target Tenant. Project Leadership Act as technical SME in cross-functional M...
is how we shape it. Job Description IT Service Desk -SME Working knowledge of Oracle EBS or Oracle Fusion Cloud in Finance... Module. Familiar with IT service management (ITSM) processes and tools Establish performance objectives and provide regular...
- Service Assurance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Quality Assurance Analyst - Service... lending modules. The ideal candidate should have a strong background in quality assurance, production support, and service...
- Service Assurance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Quality Assurance Analyst – Service... lending modules. The ideal candidate should have a strong background in quality assurance, production support, and service...
and work with UKG Ready customers in multiple geographies. We hire people having knowledge in Human Capital Management... or Workforce Management domain for products like ADP, Ceridian Dayforce, Oracle HCM, PeopleSoft, Ramco, SAP SuccessFactors, Workday...
& sessions as may be required from time to time as a part of the SME responsibilities. Familiarity with risk management... leadership. You would also be performing various Risk & control activities for the department such as ISO, Record management...
relationships with Customer Service Directors ( the client facing leaders of client Management), finding the balance and enabling..., utilization patterns, chronic care management strategies, risk modeling Collaborate with internal stakeholders (care management...
, utilization patterns, chronic care management strategies, risk modelling. Provide insights from the Client data [clinical, payer... organization, with patients under the Fee-For-Service model. Collaborate with internal stakeholders (risk analysis, care...
As a DevOps SME, design and implement a variety of requirements to support infrastructure/platform as a service... architectures, CICD, infrastructure as code, database administration, incident management, vendor management, security...
, you will be work as a .Net Developer & SME for BPM related applications Responsibilities SME / Managerial level support for BPM... (.Net) related applications Ensuring services are delivered in line with the agreed service level targets. Provide...
, etc.)Container security and Cloud security risk posture management (Prisma Cloud)AWS,Azure and GCP Native Security service awareness... strategies to safeguard all hybrid Cloud systems. Facilitate incident management processes for security-related issues, ensuring...