to track projects and maintain project boards and dashboards using Jira and ServiceNow. Understand when and how to escalate... i.e., SharePoint Project Template, Jira, Confluence, ServiceNow, Project Online, etc. Maintain, update, and archive project...
and maintain project boards and dashboards using Jira and ServiceNow. Understand when and how to escalate to other groups when... Template, Jira, Confluence, ServiceNow, Project Online, etc. Maintain, update, and archive project documentation...
, Confluence), ServiceNow (ITSM and Agile Modules), MS Teams, and Office365. Agile Certifications Required (Scrum Master certified... Years Proficient in Atlassian Suite (Jira, Confluence), ServiceNow (ITSM and Agile Modules), MS Teams, and Office365. 3...
Accountabilities… Day-to-Day Incidents & Service Request Management: Solve problems reported by customers in ServiceNow Change... in ServiceNow and/or Confluence Testing & Analysis: Conduct experiments with new products/features/versions in development...
(ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change management processes. 4...
Proficient in Atlassian Suite (Jira, Confluence), ServiceNow (ITSM and Agile Modules), MS Teams, and Office365. Required 3 Years... in Atlassian Suite (Jira, Confluence), ServiceNow (ITSM and Agile Modules), MS Teams, and Office365....
with industry standard server engineering tools and practices Familiarity with ServiceNow and Change/Incident Management practices...
, and devices is a plus * Minimum 3+ years of Deskside Support experience in an enterprise environment ServiceNow or similar...
, and devices is a plus * Minimum 3+ years of Deskside Support experience in an enterprise environment ServiceNow or similar...
to manage dependencies across teams and systems (e.g., MuleSoft, Workday, ServiceNow, and Inquira for scheduling/credentialing...
tools (ServiceNow, VersionOne, Sumo) Work with teams to create SLISLOs Actively monitor and lead troubleshooting...
and Experience Knowledge of Oracle Financial Cloud Procurement module Knowledge of ServiceNow #LI-JM1 Intercontinental Exchange...
ServiceNow or similar change control platforms. Ensure alignment with NIST 800-53a assessment procedures. Risk Management... and maintaining Security Control responses and compliance documentation. Experience with ServiceNow or similar change control systems...
, Dynatrace); familiarity with ServiceNow/ITSM and CMDB relationships. 5. Excellent communication and presentation skills...
Knowledge of compliance requirements Experience with Agile practices and methodology Experience with ServiceNow IRM...
. Change/Release Management – Knowledge of ITIL tools (e.g., ServiceNow) for operational and service efficiency. Perform...
in AWS environments. Knowledge of ServiceNow and its integration with AWS and AI/ML workflows is recommended Life...
Experience with Microsoft Identity Management (MIM), including custom development Familiarity with ServiceNow and Change...
incidents, document detailed resolutions, trends, and recommendations in ITSM platforms like ServiceNow, and collaborate...
projects leveraging technologies such as Java, JavaScript and SDLC tools such as Jenkins, Bitbucket, and ServiceNow...