, and business process services company, headquartered in India, provides a broad spectrum of services, including IT consulting... presence, it has emerged as a key player in the IT services and consulting space, contributing to the digital transformation...
. The ideal candidate will lead the design and implementation of ServiceNow solutions, focusing on IT Asset Management (ITAM...), IT Operation Management (ITOM), and Certificate Lifecycle Management, ensuring compliance with financial regulations...
ServiceNow Discovery, Service Mapping, Orchestration, Event management and Cloud management applications within the ITOM product... across multiple ServiceNow Discovery and Service Mapping projects involving a variety of enterprise and open-source application server...
: 10+ years of experience in IT Service Management, with 7+ years in ServiceNow delivery Proven experience managing end...Arthur Lawrence is seeking a Senior Delivery Lead - ServiceNow to oversee end-to-end delivery of complex ServiceNow...
into a better design & working solution. Leverage Service Portal framework to improve the user experiences on the IT Portal interface... will be responsible for the analysis, designing & development of various Integrations, applications, Forms, Service Portal pages, New...
and experienced ServiceNow Architect/Lead Developer to join our team. The ideal candidate will have a strong background in IT Service... Management (ITAM &ITOM) and a proven track record of successfully implementing and managing ServiceNow solutions. As a ServiceNow...
Senior Analyst, Service Management Platform ROLE DESCRIPTION SUMMARY The position is responsible for fulfilling... various analyst activities related to our ServiceNow environment. This includes gathering business requirements, translating...
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation..., YouTube, and Facebook. Inviting applications for the role of Management Trainee- Billing In this role, in this role...
Operations, Event Monitoring, or Command Center/NOC. Strong hands-on experience with event management tools like ServiceNow... enterprise tools (e.g., Dynatrace, SolarWinds, Splunk, Prometheus, ServiceNow Event Management, etc.). Detect abnormal system...
Expertise: At least 5 years of hands-on experience in IT Service Management, with a strong background in leading teams... processes, as well as a solid grasp of the broader Service Management framework. Certifications: ITIL v3 Foundation...
experience. Knowledge and experience with ServiceNow, JAMF, BigFix, and other device management/service delivery software...., contributing to overall service quality and efficiency. Hardware Lifecycle Management: Handle hardware recovery for departing...
Management Maintain accurate and up-to-date IT asset inventory records (procurement, assignment, movement, retirement). Utilize... logs. Track SLA metrics and follow ITIL processes for IT service delivery. User Onboarding & Offboarding Coordinate...
experience). 3–5 years of experience in IT service management, business analysis, PMO, or demand management roles. Familiarity.... Communication and stakeholder management abilities relevant to business and IT functions. Analytical mindset for identifying...
A Service Desk Engineer is an IT professional who provides technical support and assistance to end users... Management). 📈 Career Path: * Service Desk Engineer (L1) L2/L3 Support Engineer Systems Administrator Network Engineer...
for dss+ IT users. This role involves managing and resolving IT incidents and requests, ensuring service level compliance... Management: Triage, categorize, prioritize, and assign tickets. Active tracking of Service Desk queue to ensure all tickets...
as directed by Team Lead. UST is an Equal Opportunity Employer Skills: Service Desk,It Service Desk,Customer Service...Job Description: Role Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service...
. Work closely with IT, Service Desk, and business teams to understand needs and define tooling capabilities. Coordinate... and translate into actionable items together with our service provider. Define and maintain the knowledge management processes...
ServiceNow ITSM modules such as: Incident Management Problem Management Change Management Request Management Service... Catalog Knowledge Management Work with business and IT stakeholders to gather requirements and translate them...
and implement process improvements to enhance service delivery. Support office moves, technology rollouts, and global IT projects... or related field. 2+ years of experience in IT support or service delivery, ideally in a fast-paced, global environment...
leadership, project management, people development, ITIL, Agile, program management, organizational change, conflict resolution..., CI/CD, Jira, ServiceNow, ML/AI technologies, SaaS, DBaaS Other skills: DB: Oracle, MSSQL, MongoDB, MySQL OS: Windows...